Tag: Automobiles

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Federal Trade Commission Bureau of Consumer Protection Director Jessica Rich filed a comment today with the National Highway Traffic Safety Administration regarding its request for comments on proposed industry guidance for highly automated vehicles: Federal Automated Vehicles Policy.
The military community makes many of the same consumer decisions as their civilian counterparts. We all need to manage our money – and avoid rip-offs. But servicemembers and their families also face unique challenges, like frequent relocations and deployment. When a permanent change...
The FTC’s Used Car Rule has been the law of the land since 1985. It requires used car dealers to post a Buyers Guide on cars they offer for sale. The Guide gives customers important warranty and other information to help them make informed buying decisions. After asking for public...
The Federal Trade Commission has announced final amendments to its Used Car Rule.
A judge has today approved a landmark $10 billion settlement that will enable 500,000 consumers across the country to sell back their tainted diesel-powered cars to Volkswagen. The $10 billion order secured by the FTC will make consumers whole by remedying the losses they suffered...
La Comisión Federal de Comercio (FTC, por su sigla en inglés) ha acusado a nueve concesionarios de la región de Los Angeles y a sus propietarios de emplear una amplia variedad de prácticas de ventas y financiación engañosas y desleales. La acción de la FTC presentada ante la Corte Federal de...
Not many kids play with yo-yos these days, but an FTC complaint against nine related Los Angeles-area car dealers charges that the companies engaged in (among other things) illegal yo-yo financing practices – and for affected consumers, it was no game. Even if you don’t have clients...
The Federal Trade Commission has charged nine Los Angeles-area auto dealerships and their owners with using a wide range of deceptive and unfair sales and financing practices. The FTC’s action filed in the U.S. District Court for the Central District of California seeks to end these practices and...
The Federal Trade Commission announced today that it is issuing a second Federal Register Notice (FRN) on a proposed qualitative survey of consumers to learn about their experiences in buying and financing automobiles at dealerships, and is seeking clearance from the Office of Management and...
We’ve cautioned companies to give VW owners the straight story about the $10 billion buyback program resulting from VW’s false “clean diesel” claims. But new promotions claiming to be related to the buyback are making the rounds and wait ‘til you hear who’s in their sights this time...
Gary Numan sang, “Here in my car, I can only receive.” Well, those days are in the past. More and more vehicles are outfitted with the latest communications technologies like Bluetooth, GPS navigation, roadside assistance, streaming music, and web browsing. With mobile technologies...
Well, that didn’t take long. The details of the historic $10 billion Volkswagen “clean diesel” settlement are still being finalized – and as we mentioned a few weeks ago, we’re already hearing reports of dealers targeting VW owners and lessees with promotions that include half-truths...
According to the Sinatra standard, "Love is lovelier the second time around.” But the same can’t be said when a car dealership that has already settled an FTC law enforcement action for deceptively advertising financing and leasing terms engages in further misrepresentations...
Three Dallas area auto dealers, collectively known as Southwest Kia, have agreed to pay an $85,000 civil penalty to settle Federal Trade Commission charges that they violated an FTC administrative order barring them from deceptively advertising the cost of buying or leasing a car.

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