Frequently Asked Questions (FAQ)

Questions? Get answers, how-to tips, and general information about FTC programs.


How does the Bureau of Competition help protect consumers?

The work of the Bureau helps protect and strengthen free and open competitive markets and ensure that businesses compete fairly. Aggressive competition among sellers gives consumers access to quality goods and services.

Get Early Termination Notices on Twitter

The FTC regularly publishes notices of Early Terminations (ET) of the Hart-Scott-Rodino premerger notification waiting period for proposed mergers and acquisitions.

Get an Advisory Opinion from the FTC

FTC staff or the Commission may offer industry guidance for proposed conduct. The FTC staff has provided more information about this process.

Consumer Protection

Does the FTC ever use PayPal to send refunds?

Yes, the FTC sometimes uses PayPal to distribute refunds. In these cases, we send an email from the FTC ( to payment recipients.

FTC Info

Information Collected by Third-Party Services

The FTC uses third-party services such as Facebook, Twitter, and YouTube to communicate and interact with the public.

Leaving the FTC Website

Our websites include links to pages located on sites maintained by other agencies and organizations. Once you access another site, you are subject to the privacy policy of that site.

Network Security and Protecting Personal Information

We use security measures to protect your personal information and to control access to it, including safeguarding and monitoring our network and controlling access to our files, equipment, and buildings.