Tag: Consumer Protection

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It typically started with a schmoozy call to an unsuspecting small business or nonprofit. Sometimes the caller claimed to be “confirming” an existing order, “verifying” an address, or offering a “free” catalog or sample. Then came the supplies surprise – unordered merchandise arriving...
If marketing claims are any indication, “green” paint is popular with consumers, but not just in the sense of emerald, mint, or avocado. Companies are advertising that their paints are emission-free, VOC-free, and without chemicals that could harm consumers, including pregnant women,...
Four paint companies have agreed to settle Federal Trade Commission charges that they deceptively promoted products as emission-free or containing zero volatile organic compounds (VOCs), including during and immediately after application. Some promotions also made explicit safety claims regarding...
The Federal Trade Commission has obtained court orders against two Maryland-based office supply operations charged with tricking small businesses, non-profit organizations, and other consumers into paying for overpriced office and cleaning supplies they never ordered. The orders ban the companies...
If your business has taken steps to protect your intellectual property with patents or trademarks, you’ve probably had correspondence or communications with the U.S. Patent and Trademark Office (USPTO). But some businesses report receiving letters or emails that look to be from the...
When something negative keeps reappearing, the old saying goes that it “turns up like a bad penny.” According to an FTC lawsuit against a North Carolina outfit, those “bad pennies” – in this case, phantom debts the FTC says people didn’t owe – cost consumers way more than pennies...
In response to a request from North Carolina Assistant Attorney General Roberta A. Ouellette, the directors of the Federal Trade Commission’s Office of Policy Planning, Bureau of Competition and Bureau of Economics have issued a comment on the competitive impact of proposed legislation affecting...
There’s been a lot of talk about “ping trees” and other activities associated with the lead generation industry. The FTC’s concern is that consumers don’t get ponged in the process. A proposed settlement gives a glimpse into how one lead generation company operated and offers insights...
Starting today, the Federal Trade Commission is mailing 173,000 refund checks totaling more than $49 million to students in compensation for DeVry University’s allegedly misleading ads, which the Commission alleged deceived students about their likelihood of finding jobs in their field of study and...
In a comment provided to the Federal Communications Commission (FCC), the Federal Trade Commission expressed support for the FCC’s efforts to enable telecommunications providers to engage in call blocking at the network level to protect consumers from illegal calls. The FTC has long championed the...
The Federal Trade Commission and consumer protection agencies in more than 60 other countries that are part of the International Consumer Protection and Enforcement Network (ICPEN) today unveiled an update of ICPEN’s website – www.icpen.org – to help members identify and respond to consumer...

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