Tag: Consumer Protection

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A payment processor and two of its principals are banned from processing electronic payments under a settlement with the Federal Trade Commission, which resolves charges that they debited, or tried to debit, millions of dollars from tens of thousands of consumers’ bank accounts without their...
The Federal Trade Commission has released a new video designed to give mobile app developers information they can use to ensure that their innovative efforts also protect the interests of consumers.
At the Federal Trade Commission’s request, a U.S. district court in Las Vegas, Nevada, has issued an injunction appointing a receiver and freezing the assets of a bogus prize-promotion scheme that was run by a repeat offender whom the agency first stopped from making deceptive telemarketing...
We asked how the FTC’s 2000 staff guidance document Dot Com Disclosures was working for you, and you said it was due for some updating.  After hosting a workshop and receiving stacks of written feedback, the FTC has issued a revised version, renaming it .com Disclosures: How to Make...
The Federal Trade Commission today released new guidance for mobile and other online advertisers that explains how to make disclosures clear and conspicuous to avoid deception.
At the Federal Trade Commission’s request, a U.S. district court has temporarily shut down a Brooklyn, New York-based operation that the allegedly used deception, threats, and intimidation to induce elderly consumers to pay for medical alert systems they neither ordered nor wanted.
Paper, Plastic, . . . Mobile?  The question isn’t about how you bag your groceries — it’s about how you pay for them.  Are you going to use cold hard cash?
The Federal Trade Commission will host a roundtable on May 8, 2013, in Washington, D.C., to examine unauthorized third-party charges on mobile phone bills – a practice known as mobile cramming. The roundtable will bring together consumer advocates, industry representatives, and government...
As part of its efforts to ensure that consumers are protected in the growing mobile marketplace, the Federal Trade Commission issued a staff report today highlighting key issues facing consumers and companies as they adopt mobile payment services.  The report, titled “Paper, Plastic… or Mobile? An...
Do you like them on the screenOf your mobile phone machine?I do not like text message spam.I do not like them, Sam I am.
The Federal Trade Commission is cracking down on affiliate marketers that allegedly bombarded consumers with hundreds of millions of unwanted spam text messages in an effort to steer them towards deceptive websites falsely promising “free” gift cards.
Acting on a Federal Trade Commission complaint, a federal court has banned a California-based company from providing modification services for auto loans and for any other type of debt.  The court imposed a $362,388 default judgment against Hope for Car Owners, LLC, a company owned by Patrick...
The defendants behind an alleged mortgage relief scam have agreed to settle FTC charges that they deceived cash-strapped consumers into believing they could hold onto their homes and reduce their mortgage payments by either suing their mortgage lenders in so-called “mass joinder” lawsuits or...
The FTC just accepted final settlements with two of the largest paint manufacturers in the country — Sherwin-Williams and PPG Architectural Finishes.  The complaints charged that the companies made deceptive “zero VOC” claims for their Dutch Boy Refresh and Pure Performance brands. ...
The Federal Trade Commission will host a media availability Thursday, March 7 at 11:30 a.m. ET/10:30 a.m. CT at its Midwest Region Office in Chicago to announce a series of enforcement actions designed to protect consumers nationwide from a pervasive series of scams built on text messages. A call-...
Following a public comment period, the Federal Trade Commission approved final orders settling charges that The Sherwin-Williams Co. and PPG Architectural Finishes, Inc made false and unsubstantiated claims that some of their paints contained zero volatile organic compounds (VOCs) after tinting. ...
The Federal Trade Commission mailed 17,213 refund checks to consumers who were deceived by an operation that charged an up-front fee for bogus mortgage relief services and posed as a government mortgage assistance program.  Under a settlement entered by the court in 2011 as part of the FTC’s...
The Federal Trade Commission’s Northeast Region today announced the release of the FTC’s annual Consumer Sentinel Network Data Book detailing the number of consumer complaints, including those relating to identity theft, consumer fraud and deception.
This is National Consumer Protection Week, and it’s the biggest and best NCPW in 15 years.  Thanks to 64 federal, state and local agencies and nonprofits that are putting the spotlight on the critical consumer protection work they do year-round, consumers have easy access to a...

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