Tag: Consumer Protection

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In testimony before Congress today, the Federal Trade Commission provided an update on issues related to the placement of unauthorized charges on consumers’ mobile phone bills, a practice known as mobile cramming. Testifying on behalf of the Commission before the Senate Committee on Commerce,...
We’ll confess a certain fondness for the Hobby Protection Act. Based on the name, we were hoping it safeguards our right to watch reality TV while eating ice cream – our favorite hobby – but the real purpose is much different.
Acc-cen-tuate the positive. Eliminate the negative. Latch on to the affirmative. And don't mess with Mr. In-Between.That's how the catchy Bing Crosby-Andrews Sisters number went in the 40s. When it comes to negative options now, the message for marketers is to explain things...
FTC Hosts Twitter Chat, Thursday, July 31, 2014, 9:00 PM EDT FTC staff will host a Twitter Chat to discuss the Zapping Rachel robocall challenge at DEF CON 22. They will answer questions about the contest, and share information about the FTC’s work to combat these illegal calls. For...
In the story of Aladdin, something as small as a lantern housed a mighty force. Aladdin got his three wishes, but he also unleashed the genie's mercurial power. Like Aladdin's lamp, mobile devices offer incalculable benefits, but certain forms of billing create the risk that consumers...
Note: A conference call for media with FTC Consumer Protection Director Jessica Rich will occur as follows: Date: July 28, 2014 Time: 1:30 p.m. ETCall-in: 800-230-1951; confirmation number 333099 Call-in lines, which are for media only, will open 15 minutes prior to the start of the call. Jessica...
Following a public comment period, the Federal Trade Commission has approved a final order settling charges that American Plastic Lumber, Inc. (APL), a company that markets plastic lumber and related products, misled consumers about the environmental attributes of its products.
The Federal Trade Commission has approved a modified order with the marketers of the supersized, high-alcohol malt beverage Four Loko – Phusion Projects, LLC.
The Federal Trade Commission has completed its review of the Negative Option Rule and will keep the Rule in its current form. The “Trade Regulation Rule Concerning Use of Prenotification Negative Option Plans” requires sellers to clearly disclose the terms of any such negative option plan for the...
In the movie The Matrix, Morpheus offers Neo two capsules: “You take the blue pill and the story ends. You wake up in your bed and believe whatever you want to believe. You take the red pill and you stay in Wonderland, and I show you how deep the rabbit hole goes.
The Quebec-based marketers of a supposed weight-loss treatment have agreed to pay  $500,000 to settle Federal Trade Commission charges that they deceived consumers with bogus claims that their Double Shot pills would cause rapid, substantial, and permanent weight loss, without diet or exercise.
According to the Lennon-McCartney song, “She's got a ticket to ride, but she don’t care.”  According to a settlement announced by the FTC and Connecticut AG, consumers doing business with TicketNetwork through two of its top partners – Ryadd and SecureBoxOffice – were misled into...
Online resale ticket exchange TicketNetwork, Inc., and two of its marketing partners, Ryadd, Inc. and SecureBoxOffice, LLC, have settled Federal Trade Commission and State of Connecticut allegations that their advertisements and websites misled consumers into thinking they were buying event tickets...
A U.S. District Court has ordered the operators of several international tech support scams to pay more than $5.1 million, acting on Federal Trade Commission charges that they masqueraded as major computer companies, tricked consumers into believing their computers were riddled with malware and...
At the Federal Trade Commission’s request, a federal court has temporarily halted and frozen the assets of an operation that bilked nonprofits, businesses, and municipalities out of millions of dollars by deceptively sending them overpriced light bulbs and cleaning supplies that they never ordered...
Los acuerdos establecidos para resolver los cargos presentados contra los demandados de tres operaciones engañosas de reventa de unidades de tiempo compartido por atraer falazmente a los consumidores para que les pagaran abultados cargos adelantados y por declarar falsamente que tenían posibles...
As part of its ongoing review of the rules and regulations it enforces, the Federal Trade Commission is seeking public comment on its Telemarketing Sales Rule (TSR).

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