Tag: Consumer Protection

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The Federal Trade Commission has amended its Used Auto Parts Guides, which are designed to prevent the unfair or deceptive marketing of used motor vehicle parts and assemblies containing used parts, such as engines and transmissions.  The Guides refer to such parts and assemblies as “industry...
The Federal Trade Commission is seeking public comment on its Hobby Protection Rules as part of its systematic review of all FTC rules and guides.
The Federal Trade Commission added new charges of mobile cramming to a complaint the agency previously filed against a group of scammers who allegedly sent millions of unwanted text messages and robocalls to consumers. The amended complaint adds the mobile cramming charges to the Commission’s...
The Federal Trade Commission has renewed its partnership with law enforcement agencies in Saskatchewan, Canada, through December 31, 2018, to combat fraudulent cross-border marketing practices.
It was an all-too-common occurrence.  People’s mobile phone bills included unexplained – and unauthorized – monthly charges.  It’s called cramming and the FTC has brought a series of cases against companies that had fees for ringtones, horoscopes, “love tips,” etc., placed on cell...
En una demanda presentada hoy, la Comisión Federal de Comercio (FTC, por su sigla en inglés), está acusando a la compañía T-Mobile USA, Inc. de ganar cientos de millones de dólares colocando cargos en las facturas de telefonía móvil por supuestas suscripciones “premium” de mensajes de texto que, en...
Note: A conference call for media with FTC Consumer Protection Director Jessica Rich will occur as follows: Date: July 1, 2014Time: 2:45 p.m. ET Call-in lines, which are for media only, will open 15 minutes prior to the start of the call. Jessica Rich and FTC staff will be available to take...
At the request of the Federal Trade Commission, a U.S. district court has halted a Georgia-based operation from using deception and threats to collect $3.5 million in phantom payday loan “debts” that consumers didn’t owe pending trial.
If you’re trying to make ends meet, here’s a pitch that might catch your interest: “Convert tomorrow’s pension checks into hard cash today.” Sound tempting? Think again. The Federal Trade Commission, the nation’s consumer protection agency, advises consumers that pension advances, also known as...
When ads for beauty products convey subjective claims – for example, L’Oréal’s long-standing “Because I’m worth it” tagline – it’s unlikely consumers would think statements like that are supported by science.  (It’s hard to imagine a testing protocol that could establish whether or...
Cosmetics company L’Oréal USA, Inc. has agreed to settle Federal Trade Commission charges of deceptive advertising about its Lancôme Génifique and L’Oréal Paris Youth Code skincare products. According to the FTC’s complaint, L’Oréal made false and unsubstantiated claims that its Génifique and Youth...
Ahab hunts big fish. Captain and whaling boat sink.Ishmael prevails.Sometimes you want to read all 209,117 words of Moby Dick.  Other times a haiku will do.  Sometimes you want an in-depth analysis of the FTC’s enforcement, rulemaking, research, education, and international efforts...
The Federal Trade Commission is mailing refund checks totaling over $16 million to 18,571 consumers who paid money to American Tax Relief, which falsely claimed it could reduce their tax debts. The checks must be cashed within 60 days of when they are issued.
As part of a $90 million proposed settlement, T-Mobile is refunding customers who were unfairly billed third-party charges by the company. T-Mobile has been contacting all of its current and former crammed customers to let them know about the refund program and claims process....
After a public comment period, the Federal Trade Commission has approved final orders that settle charges against 14 companies for falsely claiming to participate in the international privacy framework known as the U.S.-EU Safe Harbor. Three of the companies were also charged with similar...

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