Tag: Consumer Protection

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It was an all-too-common occurrence.  People’s mobile phone bills included unexplained – and unauthorized – monthly charges.  It’s called cramming and the FTC has brought a series of cases against companies that had fees for ringtones, horoscopes, “love tips,” etc., placed on cell...
En una demanda presentada hoy, la Comisión Federal de Comercio (FTC, por su sigla en inglés), está acusando a la compañía T-Mobile USA, Inc. de ganar cientos de millones de dólares colocando cargos en las facturas de telefonía móvil por supuestas suscripciones “premium” de mensajes de texto que, en...
Note: A conference call for media with FTC Consumer Protection Director Jessica Rich will occur as follows: Date: July 1, 2014Time: 2:45 p.m. ET Call-in lines, which are for media only, will open 15 minutes prior to the start of the call. Jessica Rich and FTC staff will be available to take...
At the request of the Federal Trade Commission, a U.S. district court has halted a Georgia-based operation from using deception and threats to collect $3.5 million in phantom payday loan “debts” that consumers didn’t owe pending trial.
If you’re trying to make ends meet, here’s a pitch that might catch your interest: “Convert tomorrow’s pension checks into hard cash today.” Sound tempting? Think again. The Federal Trade Commission, the nation’s consumer protection agency, advises consumers that pension advances, also known as...
When ads for beauty products convey subjective claims – for example, L’Oréal’s long-standing “Because I’m worth it” tagline – it’s unlikely consumers would think statements like that are supported by science.  (It’s hard to imagine a testing protocol that could establish whether or...
Cosmetics company L’Oréal USA, Inc. has agreed to settle Federal Trade Commission charges of deceptive advertising about its Lancôme Génifique and L’Oréal Paris Youth Code skincare products. According to the FTC’s complaint, L’Oréal made false and unsubstantiated claims that its Génifique and Youth...
Ahab hunts big fish. Captain and whaling boat sink.Ishmael prevails.Sometimes you want to read all 209,117 words of Moby Dick.  Other times a haiku will do.  Sometimes you want an in-depth analysis of the FTC’s enforcement, rulemaking, research, education, and international efforts...
The Federal Trade Commission is mailing refund checks totaling over $16 million to 18,571 consumers who paid money to American Tax Relief, which falsely claimed it could reduce their tax debts. The checks must be cashed within 60 days of when they are issued.
As part of a $90 million proposed settlement, T-Mobile is refunding customers who were unfairly billed third-party charges by the company. T-Mobile has been contacting all of its current and former crammed customers to let them know about the refund program and claims process....
After a public comment period, the Federal Trade Commission has approved final orders that settle charges against 14 companies for falsely claiming to participate in the international privacy framework known as the U.S.-EU Safe Harbor. Three of the companies were also charged with similar...
A Houston debt collection company, RTB Enterprises, Inc., which does business as Allied Data Corporation, and Raymond T. Blair, its president and sole shareholder, have agreed to a federal court order prohibiting them from the allegedly deceptive tactics they have been using to bully English and...
Una compañía de cobranza de deudas de Houston, que hace negocio como Allied Data Corporation, y Raymond T. Blair, su único directivo y accionario, han aceptado los términos de una sentencia federal que les prohíbe incurrir en las tácticas engañosas que presuntamente han estado utilizando para...
The Federal Trade Commission halted the allegedly deceptive practices of two schemes that targeted consumers hoping to succeed through home-based businesses. The defendants behind both operations have agreed to settlements that will prohibit future misconduct, and in the Tax Club case, they will...
Following a public comment period, the Federal Trade Commission has approved a final consent order settling charges that the home security company ADT LLC misrepresented that paid endorsements from safety and technology experts who appeared as guests on news programs and talk shows were independent...

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