Tag: Automobiles

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Military families face all the consumer protection issues other Americans face – and then some. Frequent moves and deployments can pose additional financial challenges for servicemembers. And some of these concerns continue even after they’ve settled into civilian life.
Following a public comment period, the Federal Trade Commission has approved a final consent order settling deceptive advertising charges against Cowboy AG, LLC, a Dallas, Texas, company doing business as Cowboy Toyota and Cowboy Scion (Cowboy Toyota).
So you’ve received a Civil Investigative Demand (CID) from the Federal Trade Commission related to a consumer protection matter. Now what? We appreciate that it can be daunting for any company – especially a small business – and we want to be as transparent as possible about the...
Car ads used to include shorthand like 2D, AWD, and AC. Today’s car buyer is just as likely to ask about USB, GPS, and wifi. Last June, the FTC and the National Highway Traffic Safety Administration (NHTSA) hosted a workshop in Washington to discuss the types of information that...
A new FTC paper details the key takeaways from the June 28, 2017, workshop the FTC co-hosted with the National Highway Traffic Safety Administration focused on privacy and security issues related to connected cars.
Cowboy AG, LLC, a Dallas, Texas, company doing business as Cowboy Toyota and Cowboy Scion (Cowboy Toyota), has agreed to settle Federal Trade Commission charges that it deceptively advertised loan and leasing terms in ads placed in a regional Spanish-language newspaper.
A Southern California-based auto dealership group will pay $1.4 million to settle Federal Trade Commission charges that it violated a 2014 administrative order prohibiting it from misrepresenting how much consumers could pay to finance or lease a vehicle.
Before consumers buy a used car, we suggest they consult the Buyers Guide posted in the window. And before dealers post the Buyers Guide, we suggest they consult Answering Dealers’ Questions about the Revised Used Car Rule, a new resource to help them comply with the Rule.
Note: A conference call for media with FTC Acting Chairman Maureen K. Ohlhausen and Consumer Protection Acting Director Tom Pahl will occur as follows:Date: August 15, 2017Time: 11 a.m. ETCall-in: 800-288-8960; confirmation number 428703Call-in lines, which are for media only, will open 15 minutes...
Our job at the Bureau of Consumer Protection is to protect consumers by enforcing the FTC Act’s prohibition on deceptive and unfair practices. It’s important that we carry out that mission effectively and efficiently.
Pork Chop Hill Road, Screaming Eagle Boulevard, Hell on Wheels Avenue, or my former home on Patton Drive. If those street names sound familiar, chances are you’re a servicemember, a veteran, or part of a military family. July is the Month of the Military Consumer and the FTC has...

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