Tag: Bureau of Consumer Protection

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WHAT:The Federal Trade Commission (FTC) will hold a workshop on July 19, 2017 in San Antonio, Texas, to examine financial issues and scams that can affect military consumers, including active
The staff of the Federal Trade Commission has submitted comments to the Federal Communications Commission (FCC) supporting that agency’s proposal to restore FTC jurisdiction related to broadband Internet access services.
Our job at the Bureau of Consumer Protection is to protect consumers by enforcing the FTC Act’s prohibition on deceptive and unfair practices. It’s important that we carry out that mission effectively and efficiently.
Federal Trade Commission Acting Chairman Maureen K. Ohlhausen announced several internal process reforms in the agency’s Bureau of Consumer Protection that will streamline information requests and improve transparency in Commission investigations. The reforms are part of Acting Chairman Ohlhausen’s...
Of course, phantom debt collection – the practice of pressuring people to pay “debts” they don’t owe – harms consumers. But as an FTC complaint demonstrates, when phantom debt collectors strike, they could affect your company, too. According to the FTC, a Florida-based outfit engaged...
La Comisión Federal de Comercio (FTC) ha acusado a una operación de cobranza de deudas de quitarle dinero a la gente cobrándole falsas deudas no adeudadas haciéndose pasar por abogados y amenazando falsamente a las personas con iniciar demandas en su contra o con arrestos en caso de que se negaran...
The Federal Trade Commission has charged a debt collection operation with taking people’s money for fake debts they did not owe by posing as lawyers and falsely threatening to sue or have them arrested if they did not pay.A federal court temporarily halted the operation and froze its assets at the...
An operation that allegedly conned small businesses into paying for government-required regulatory posters will be banned from selling such materials, which government agencies provide for free.
Pork Chop Hill Road, Screaming Eagle Boulevard, Hell on Wheels Avenue, or my former home on Patton Drive. If those street names sound familiar, chances are you’re a servicemember, a veteran, or part of a military family. July is the Month of the Military Consumer and the FTC has...
The Federal Trade Commission today announced it is issuing a second Federal Register notice as the next step in its proposal to study the effectiveness of class action settlement notice programs.
A workshop to bring together and train military attorneys, law enforcement personnel, and consumer protection officials to identify, prevent, and address consumer fraud and issues affecting military servicemembers and their families, including:
It typically started with a schmoozy call to an unsuspecting small business or nonprofit. Sometimes the caller claimed to be “confirming” an existing order, “verifying” an address, or offering a “free” catalog or sample. Then came the supplies surprise – unordered merchandise arriving...
If marketing claims are any indication, “green” paint is popular with consumers, but not just in the sense of emerald, mint, or avocado. Companies are advertising that their paints are emission-free, VOC-free, and without chemicals that could harm consumers, including pregnant women,...
Four paint companies have agreed to settle Federal Trade Commission charges that they deceptively promoted products as emission-free or containing zero volatile organic compounds (VOCs), including during and immediately after application. Some promotions also made explicit safety claims regarding...
The Federal Trade Commission has obtained court orders against two Maryland-based office supply operations charged with tricking small businesses, non-profit organizations, and other consumers into paying for overpriced office and cleaning supplies they never ordered. The orders ban the companies...
If your business has taken steps to protect your intellectual property with patents or trademarks, you’ve probably had correspondence or communications with the U.S. Patent and Trademark Office (USPTO). But some businesses report receiving letters or emails that look to be from the...
When something negative keeps reappearing, the old saying goes that it “turns up like a bad penny.” According to an FTC lawsuit against a North Carolina outfit, those “bad pennies” – in this case, phantom debts the FTC says people didn’t owe – cost consumers way more than pennies...
There’s been a lot of talk about “ping trees” and other activities associated with the lead generation industry. The FTC’s concern is that consumers don’t get ponged in the process. A proposed settlement gives a glimpse into how one lead generation company operated and offers insights...
Starting today, the Federal Trade Commission is mailing 173,000 refund checks totaling more than $49 million to students in compensation for DeVry University’s allegedly misleading ads, which the Commission alleged deceived students about their likelihood of finding jobs in their field of study and...

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