Tag: Bureau of Consumer Protection

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Gary Numan sang, “Here in my car, I can only receive.” Well, those days are in the past. More and more vehicles are outfitted with the latest communications technologies like Bluetooth, GPS navigation, roadside assistance, streaming music, and web browsing. With mobile technologies...
The ringleader and two other defendants in the massive IWorks online billing scheme have agreed to settle Federal Trade Commission charges that they took more than $280 million from consumers via deceptive “trial” memberships for bogus government-grant and money-making products.
The Federal Trade Commission has charged the publisher of hundreds of purported online academic journals with deceiving academics and researchers about the nature of its publications and hiding publication fees ranging from hundreds to thousands of dollars.
Well, that didn’t take long. The details of the historic $10 billion Volkswagen “clean diesel” settlement are still being finalized – and as we mentioned a few weeks ago, we’re already hearing reports of dealers targeting VW owners and lessees with promotions that include half-truths...
A debt collector and his companies will be banned from the debt collection business under a settlement with the Federal Trade Commission and the Attorney General of the State of New York, which charged them with seeking money from consumers for debts they did not owe. The action was part of...
If a disclosure is intended to inform consumers – and isn’t that pretty much the job description of a disclosure? – it should accomplish that task effectively. A “disclosure” that fails that fundamental test is no disclosure at all. That’s FTC 101. So what can be done to improve the...
The Federal Trade Commission has announced the agenda for its Sept. 15 workshop, Putting Disclosures to The Test, which will include 22 presentations covering a wide variety of topics on how consumers think about, notice, understand, and act on disclosures made to them in advertising and other...
According to the Sinatra standard, "Love is lovelier the second time around.” But the same can’t be said when a car dealership that has already settled an FTC law enforcement action for deceptively advertising financing and leasing terms engages in further misrepresentations...
Three Dallas area auto dealers, collectively known as Southwest Kia, have agreed to pay an $85,000 civil penalty to settle Federal Trade Commission charges that they violated an FTC administrative order barring them from deceptively advertising the cost of buying or leasing a car.
After a public comment period, the Federal Trade Commission has approved a final order resolving the Commission’s complaint against Practice Fusion. In its complaint, the FTC charged that Practice Fusion misled consumers by soliciting reviews for doctors in connection with an online healthcare...
We’re not being overdramatic when we describe it as a business executive’s nightmare: a shadowy contact from a hacker who has infiltrated a company’s network, encrypted the data, and now demands ransom for a key to access the files.
The Federal Trade Commission has announced the agenda for its Sept. 7 event looking at ransomware, which is one of the most challenging cybersecurity problems affecting consumers and businesses. Hackers use ransomware to gain access to consumer and business computers and encrypt files including...
“It says it’s organic, but just what does that mean?” That’s a question a lot of consumers ask themselves when shopping for non-agricultural items like personal care products – and it will be the topic of discussion at an October 20, 2016, roundtable in Washington, DC.
The Federal Trade Commission and the U.S. Department of Agriculture (USDA) will co-host a roundtable in Washington, D.C. on October 20, 2016, to help the agencies better understand how consumers perceive “organic” claims for non-agricultural products, such as personal care products. At the...
The Federal Trade Commission is seeking applications for an Independent Compliance Auditor (ICA) to assess and report on Herbalife’s compliance with and implementation of a judicially-enforceable stipulated order for permanent injunction and monetary judgment.
The FTC’s recent action against Volkswagen focused on the company’s “clean diesel” claims, which were rendered false by VW’s installation of a defeat device that cheated on emissions tests. The history-making $10 billion settlement will offer eligible car owners choices to compensate...
Many owners of 2.0 liter Volkswagen diesels will soon be able to sell their cars back to Volkswagen AG for more than their current replacement value as a result of a proposed $10.03 billion deceptive advertising settlement with the Federal Trade Commission. The FTC wants to make sure consumers and...
Mosquitoes aren’t just another picnic pest. They can carry serious diseases running the gamut from A to Zika virus. And just as illness can follow when mosquitoes infest, consumer injury can follow when ads are deceptive. The FTC staff just sent 10 warning letters about anti-Zika...
Federal Trade Commission staff has sent 10 warning letters to online marketers selling products that purportedly provide protection from the Zika virus.

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