Tag: Bureau of Consumer Protection

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The Federal Trade Commission announced today that it is issuing a second Federal Register Notice (FRN) on a proposed qualitative survey of consumers to learn about their experiences in buying and financing automobiles at dealerships, and is seeking clearance from the Office of Management and...
As the old saying goes, “The job’s not finished until the paperwork is done.” But since the enactment of the FTC’s Disposal Rule, the job’s not finished until the paperwork – in this case, consumer reports or information derived from them – is securely destroyed.
The Federal Trade Commission is seeking public comment on its Disposal Rule, a rule which implements part of the Fair and Accurate Credit Transactions Act of 2003 (FACTA). The Rule, formally known as the Disposal of Consumer Report Information and Records Rule, requires certain persons who have...
The owners of a debt relief operation that targeted consumers with outstanding payday loans will be banned from the debt relief business under settlements with the Federal Trade Commission.
Two groups of debt collectors will be banned from the collection business under settlements with the Federal Trade Commission, and one of them will pay more than $4.4 million to resolve charges that they conned people into paying debts they did not owe.
We’ve cautioned companies to give VW owners the straight story about the $10 billion buyback program resulting from VW’s false “clean diesel” claims. But new promotions claiming to be related to the buyback are making the rounds and wait ‘til you hear who’s in their sights this time...
La Comisión Federal de Comercio (FTC, por su sigla en inglés) está enviando por correo 6,192 cheques de reembolso por una suma total que supera los $1.3 millones de dólares a la gente que fue defraudada por Oro Marketing, Inc., un esquema de telemercadeo dirigido contra consumidores...
The Federal Trade Commission is mailing 6,192 refund checks totaling more than $1.3 million to people defrauded by Oro Marketing, Inc., a telemarketing scheme that targeted Spanish-speakers with false promises that they could make money by reselling high-end goods such as Gucci and Ralph Lauren....
Ransom notes used to come in the form of pasted letters clipped from newspapers. Now datanappers gain entry through a weak spot in a company’s network, lock the business out of its own system, and hold files – including sensitive health or financial information – for ransom. Would...
The Federal Trade Commission has announced final amendments to its Disclosure Rule and Pre-Sale Availability Rule to give effect to the E-Warranty Act.
The Federal Trade Commission has approved amendments to the Energy Labeling Rule to improve access to energy labels online and improve labels for refrigerators, ceiling fans, central air conditioners, and water heaters.
The Federal Trade Commission has announced FY 2017 fees for telemarketers accessing phone numbers on the National Do Not Call Registry. The annual fees will increase slightly from FY 2016, and are set forth in a Federal Register notice.
The principals of a mortgage relief operation and their companies are banned from the mortgage loan modification and debt relief business under court orders obtained by the Federal Trade Commission. The orders resolve charges that the scheme falsely promised financially distressed homeowners they...
A new blog post from the Federal Trade Commission provides guidance to businesses on how the cybersecurity framework created by the National Institute for Standards and Technology (NIST) aligns with the FTC’s data security program.
We often get the question, “If I comply with the NIST Cybersecurity Framework, am I complying with what the FTC requires?”  From the perspective of the staff of the Federal Trade Commission, NIST’s Cybersecurity Framework is consistent with the process-based approach that the FTC has...
Gary Numan sang, “Here in my car, I can only receive.” Well, those days are in the past. More and more vehicles are outfitted with the latest communications technologies like Bluetooth, GPS navigation, roadside assistance, streaming music, and web browsing. With mobile technologies...
The ringleader and two other defendants in the massive IWorks online billing scheme have agreed to settle Federal Trade Commission charges that they took more than $280 million from consumers via deceptive “trial” memberships for bogus government-grant and money-making products.
The Federal Trade Commission has charged the publisher of hundreds of purported online academic journals with deceiving academics and researchers about the nature of its publications and hiding publication fees ranging from hundreds to thousands of dollars.
Well, that didn’t take long. The details of the historic $10 billion Volkswagen “clean diesel” settlement are still being finalized – and as we mentioned a few weeks ago, we’re already hearing reports of dealers targeting VW owners and lessees with promotions that include half-truths...
A debt collector and his companies will be banned from the debt collection business under a settlement with the Federal Trade Commission and the Attorney General of the State of New York, which charged them with seeking money from consumers for debts they did not owe. The action was part of...

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