Tag: Bureau of Consumer Protection

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We get this question a lot: “Is it OK to use text messages or social media to collect debts?” Do you want the short answer or the more detailed one? The short answer is that the Fair Debt Collection Practices Act doesn’t prohibit collectors from using texts or social media. But – and...
The Federal Trade Commission is seeking public comment on a proposal to conduct a survey to determine the prevalence of consumer fraud in the United States during 2016.
Whether it’s mowing that extra patch of grass or alerting each other to an iffy-looking lurker, there’s a sense of security when next-door neighbors enjoy a cooperative relationship. The same holds true for international neighbors, as a new Memorandum of Understanding between the FTC...
At the signing of the MOU with the Canadian Radio-television and Telecommunications Commission (CRTC), FTC Chairwoman Ramirez said, “As we see more cross-border fraud, we must often rely on our enforcement partners around the world to help protect U.S. consumers. This agreement will enhance...
In testimony before Congress today, the Federal Trade Commission outlined its work to protect consumers in the growing area of health information technology.
The number of cigarettes sold by the largest cigarette companies in the United States to wholesalers and retailers in the U.S. declined from 267.7 billion in 2012 to 256.7 billion in 2013, according to the most recent Federal Trade Commission Cigarette Report.
We’ve learned that portfolios of alleged payday loan debts serviced by AMG Services are circulating in the debt collection marketplace. The alleged lenders are USFastCash, 500FastCash, OneClickCash, Ameriloan, United Cash Loans, AdvantageCashServices, and StarCashProcessing. But...
Starting today, the Federal Trade Commission is mailing 2,172 partial refund checks totaling nearly $210,000 to consumers who bought Nano-UV “disinfectant” devices from a company called Zadro Health Solutions, Inc. These are legitimate refund checks that must be cashed within 60 days of the date...
There could be exceptions to the rule – maybe an unexpected bonus or an out-of-the-blue call from a friend – but as a general proposition, people don’t like surprises. As letters the FTC staff just sent to mobile app developers suggest, people really don’t like surprises about the...
An Orlando-based telemarketing company and its owner have agreed to settle Federal Trade Commission charges that they made millions of illegal robocalls and calls to numbers on the National Do Not Call Registry to pitch vacation packages.
The staff of the Federal Trade Commission has issued warning letters to app developers who have installed a piece of software that can monitor a device’s microphone to listen for audio signals that are embedded in television advertisements.
Of course, robocalls are a major annoyance for consumers. But anyone who works from home knows how illegal robocalls can cut into productivity, too. An FTC settlement with an outfit doing business as USA Vacation Station offers insights into the economics of robocalling and how the...
Following a public comment period, the Federal Trade Commission has approved a final consent order with Machinima, Inc., requiring the company to disclose when it has compensated “influencers” to post YouTube videos or other online product endorsements as part of “influencer campaigns.”
Una compañía de telemercadeo con sede Orlando y su propietario han aceptado resolver los cargos presentados por la Comisión Federal de Comercio (FTC, por su sigla en inglés) por efectuar millones de llamadas automáticas pre-grabadas a números de teléfono registrados en el Registro Nacional No...
Federal Trade Commission Chairwoman Edith Ramirez issued the following statement in response to the new Children’s Confection Advertising Initiative, which is part of the Council of Better Business Bureaus’ (CBBB) Children’s Food and Beverage Advertising Initiative:
La cadena de tiendas Lord & Taylor ha aceptado resolver los cargos de la Comisión Federal de Comercio (FTC, por su sigla en inglés) por haber engañado a los consumidores pagando publicidad nativa, entre lo que se incluye un artículo aparentemente objetivo en la publicación en línea Nylon y un...
It’s a fetching frock with spaghetti straps, an engineered paisley print, and an asymmetrical hemline.
National retailer Lord & Taylor has agreed to settle Federal Trade Commission charges that it deceived consumers by paying for native advertisements, including a seemingly objective article in the online publication Nylon and a Nylon Instagram post, without disclosing that the posts actually...

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