Tag: Bureau of Consumer Protection

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A new report from the Federal Trade Commission outlines a number of questions for businesses to consider to help ensure that their use of big data analytics, while producing many benefits for consumers, avoids outcomes that may be exclusionary or discriminatory. “Big data’s role is growing in...
The Federal Trade Commission has announced the full agenda for its upcoming workshop, “Automobile Distribution: Current Issues and Future Trends.” The all-day event, which will take place on January 19 in Washington, D.C., will explore critical issues in the regulation of auto distribution, with...
When a company promises to encrypt dentists’ patient data, but fails to live up to established standards, it shouldn’t come as a surprise that the FTC would bristle. A $250,000 proposed settlement with Henry Schein Practice Solutions, Inc., and a new FTC video remind companies to...
Two payday lenders have settled Federal Trade Commission charges that they illegally charged consumers across the country undisclosed and inflated fees. The two companies, Red Cedar Services Inc. and SFS Inc., have each paid $2.2 million and collectively waived $68 million in fees to consumers that...
Henry Schein Practice Solutions, Inc. (“Schein”), the provider of leading office management software for dental practices, will pay $250,000 to settle Federal Trade Commission charges it falsely advertised the level of encryption it provided to protect patient data.
Ads for Lumosity’s “brain training” program made it sound simple. Play games for 10-15 minutes several times a week to delay memory decline; protect against dementia and Alzheimer’s disease; improve school, work, and athletic performance; and reduce the effects of everything from ADHD...
Cars are one of the biggest purchases a consumer will ever make. Researching models and options is only part of the process. Prospective buyers also have to consider price negotiations, trade-in, and financing. Since 2011, the FTC has brought more than 25 cases challenging illegal...
The Federal Trade Commission has issued its biennial report to Congress on the use of the Do Not Call Registry by both consumers and businesses over the past two years.
2015 saw the end of The Late Show with David Letterman, but his Top 10 List legacy lives on. From the home office in Washington, D.C., here is our informal take on ten topics we covered this year in the BCP Business Blog.
Think of it like Woodstock – minus the mud and the seven-minute solo by Santana’s drummer. Set for January 14, 2016, PrivacyCon won’t offer “3 days of peace & music,” but the FTC is bringing together some of the most intriguing thinkers from universities and think tanks around the...
At the Federal Trade Commission’s request, a federal court has temporarily halted and frozen the assets of an operation that the FTC alleges bilked millions of dollars from nonprofit organizations and small businesses through an office supply scam. The FTC seeks to permanently stop the illegal...
The Federal Trade Commission is seeking public comment on a proposed qualitative survey of consumers to learn about their experiences in buying and financing automobiles at dealerships. The comments will be considered before the FTC seeks clearance for the survey from the Office of Management and...
The Federal Trade Commission announced its agenda for PrivacyCon, a first-of-its-kind FTC event featuring 19 presentations of original research regarding important consumer privacy and security issues by leading academics from universities and think tanks from around the world .
The Federal Trade Commission is seeking public comment on proposed changes to its Jewelry Guides. The Guides (formally, the “Guides for the Jewelry, Precious Metals, and Pewter Industries”) provide advice to businesses on how to avoid making deceptive claims about precious metal, pewter, diamond,...
The Federal Trade Commission has announced final amendments to its Fuel Rating Rule. The Rule determines the fuel rating that appears on fuel pump labels, how octane levels are calculated, and helps drivers make informed decisions about what fuel to use when they fill up their vehicles.
Participants in an alleged credit card “laundering” scheme have agreed to settle Federal Trade Commission charges that they illegally helped provide access to payment networks, thereby enabling scammers to place bogus charges on consumers’ credit cards. “Our investigation didn’t stop with the...
If what looks to be an article, video, or game is really an ad – but it’s not readily identifiable to consumers as such – the FTC has another word for it: deceptive. Ads that blur the line between advertising and content have long been a consumer protection concern under Section 5 of...
The Federal Trade Commission today issued an enforcement policy statement explaining how established consumer protection principles apply to different advertising formats, including “native” ads that look like surrounding non-advertising content.

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