Tag: Bureau of Consumer Protection

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In the annals of undercover operatives, their work may not be the most glamorous. But the intelligence they glean plays a central role in protecting consumers.
FTC’s Funeral Rule requires funeral homes to provide price lists to consumers
By now, it shouldn’t be news. Using illegal spam and bogus news sites to convey false claims for diet products is bound to attract FTC attention. Oh, and did we mention the phony representation that the products were endorsed by Oprah and the people on the TV show "The Doctors...
The Federal Trade Commission has obtained a court order temporarily halting a Glendale, California, operation that allegedly used millions of illegal spam emails, along with false weight-loss claims and fake, unauthorized endorsements from celebrities like Oprah Winfrey, to market its unproven...
At the Federal Trade Commission’s request, a federal court halted a sham operation that allegedly told financially distressed homeowners it would help get their mortgages modified, but instead effectively stole their mortgage payments, leading some to foreclosure and bankruptcy. The FTC seeks to...
As the FTC staff discussed at a seminar about consumer generated and controlled health data, people are turning to apps, devices, and websites to manage their own health information. Yesterday we talked about the contours of the compliance landscape.
With the help of innovative businesses, consumers are taking a more active role in managing their health information. How? Maybe it’s an app that monitors their exercise habits, a device that lets diabetics track glucose levels, or a site where patients with the same condition share...
Buffalo is famous as the home of the Bills, but it’s also home to many bill collectors. The FTC is sponsoring a series of Debt Collection Dialogues across the country and the first stop will be Buffalo on June 15, 2015, in conjunction with the New York Attorney General’s Office. If...
The Federal Trade Commission and the Office of the New York Attorney General will host an event on June 15, 2015, in Buffalo, New York, to discuss consumer protection issues with the debt collection industry. This will be the first of several “Debt Collection Dialogues” the FTC will hold around...
Is your business breaking into the latest mobile device tracking technologies? If so, remember that the FTC Act still applies. Your business’ basic legal obligation to keep its promises is just as important when using emerging technologies as it is in other contexts.
Nomi Technologies falsely promised an in-store opt out, the FTC alleges
As the name suggests, Green Tree Servicing was supposed to service homeowners’ mortgages by collecting and crediting monthly payments. But according to a $63 million settlement announced by the FTC and CFPB, rather than service, Green Tree gave many homeowners the business.
A national mortgage servicing company will pay $63 million to resolve Federal Trade Commission and Consumer Financial Protection Bureau charges that it harmed homeowners with illegal loan servicing and debt collection practices.
Following a public comment period, the Federal Trade Commission has approved a final consent order with AmeriFreight, an automobile shipment broker, which stops the company from touting its highly rated online reviews while failing to disclose that the company compensated consumers to write them.
On June 9, 2015, the Federal Trade Commission will host a workshop to examine competition, consumer protection, and economic issues raised by the proliferation of online and mobile peer-to peer business platforms in certain sectors of the economy, often referred to as the “sharing economy.” The...
$642.4 million in redress and disgorgement ordered in consumer protection cases.2,582,851 complaints received from consumers.192 orders obtained.Those are just a few of the crunchable numbers in the FTC’s 2014 Annual Highlights.
In testimony before Congress today, the Federal Trade Commission detailed the agency’s ongoing education and outreach efforts to combat identity theft, including tax identity theft and Internal Revenue Service imposter scams.
Federal Trade Commission Chairwoman Edith Ramirez released the agency’s 2014 Annual Highlights today, emphasizing the agency’s work to protect consumers and promote competition during the past calendar year.
Like juggling chain saws or using a Ming vase as a sippy cup, some things are just too risky to be reasonable. Here’s one to add to that list: posting unencrypted financial information about 55,000 consumers on a website available to anyone with an internet connection.

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