Tag: Bureau of Consumer Protection

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We do our best to keep the puffery in check. So when we say an event features a star-studded line-up of panelists, we think we can substantiate that claim. The FTC’s ongoing Hearings on Competition and Consumer Protection in the 21st Century have brought luminaries together to discuss...
What:The Federal Trade Commission will host the 12th session of its Hearings on Competition and Consumer Protection in the 21st Century.When:Tuesday, April 9, 9:00 a.m. - 5:05 p.m., and Wednesday, April 10, 9:00 a.m.
Gamers call them loot boxes – in-game rewards players can buy that contain a random assortment of virtual items. The loot may help players advance in an online game or allow them to customize their avatars. The rewards may be virtual, but they’ve become a very real revenue stream for...
The staff of the Federal Trade Commission examined consumer protection issues related to video game loot boxes at a public workshop on August 7, 2019, in Washington, DC. Loot boxes are in-game rewards that contain a random assortment of virtual items (loot) to assist a player advance...
The Federal Trade Commission will hold a public workshop on August 7, 2019 to examine consumer protection issues related to video game “loot boxes”—in-game rewards players can buy while playing a video game.
Is there anything you can’t get delivered to your front door? (And yes, home renovators will attest you can even get a front door delivered to your front door.) The burgeoning subscription model can offer convenience to customers, but only if companies honor established consumer...
San Francisco-based UrthBox, Inc. and its principal, Behnam Behrouzi, have agreed to settle a Federal Trade Commission complaint alleging that the company misrepresented that customer reviews were independent when, in fact, it had provided those customers with free products and other incentives to...
A federal judge has ordered journal publisher and conference organizer Srinubabu Gedela and his companies to pay more than $50.1 million to resolve Federal Trade Commission charges that they made deceptive claims to academics and researchers about the nature of their conferences and publications,...
As part of its ongoing efforts to ensure that dietary supplements and other health-related products are advertised truthfully, and that efficacy claims made for such products are supported by competent and reliable scientific evidence, the Federal Trade Commission joined the U.S. Food and Drug...
Remember the old Superman movie where the Man of Steel squeezed carbon in his hand to create a diamond? That’s not how it’s done, but these days not everything sparkly comes from a mine. In addition to mined diamonds, consumers can choose simulated diamonds or diamonds created in a...
Federal Trade Commission staff sent eight letters to jewelry marketers warning them that some of their online advertisements of jewelry made with simulated or laboratory-created diamonds may deceive consumers, in violation of the FTC Act.
To many Americans, the phrase “We support our troops” is more than just a bumper sticker. They put their money where their heart is and contribute to organizations that benefit members of the military – or police officers, first responders, or others who serve. Their generous intent...
The operators of two purported sham charities have agreed to settle charges by the Federal Trade Commission and the Attorneys General of Missouri and Florida that they deceived donors with false claims that their organizations helped disabled police officers and military veterans. The operators of...
It’s an illegal practice the FTC has challenged for decades: companies convincing consumers to pay for “repairs” on products that don’t really need fixing. The FTC alleges that Office Depot and service vendor Support.com engaged in a 21st century version of that misleading tactic....
Office Depot, Inc. and a California-based tech support software provider have agreed to pay a total of $35 million to settle Federal Trade Commission allegations that the companies tricked customers into buying millions of dollars’ worth of computer repair and technical services by deceptively...
The FTC focuses most of its time and attention on protecting consumers and promoting competition. Every so often, we stop and take stock. For example, check out our just-released Annual Highlights for a detailed round-up of some of the FTC’s 2018 consumer protection accomplishments...
Federal Trade Commission Chairman Joe Simons released the agency’s 2018 Annual Highlights today, highlighting the FTC’s ongoing efforts to protect the interests of consumers and promote a competitive marketplace.
The FTC just announced developments in the ongoing fight against illegal robocalls. “But my company would never place illegal robocalls,” you say. Glad to hear it, but there are four reasons why reputable businesses should still take note when the FTC brings actions against...

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