Tag: Bureau of Consumer Protection

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The world’s largest debt collection operation, Expert Global Solutions and its subsidiaries, has agreed to stop harassing consumers with allegedly illegal debt collection calls and to pay a $3.2 million civil penalty – the largest ever obtained by the Federal Trade Commission against a third-party...
Investigators working undercover in eight states detected significant violations of Federal Trade Commission consumer protection requirements in 23 of 127 funeral homes they visited during 2012.
The Federal Trade Commission has moved to shut down an international network of scammers that sent millions of unwanted text messages to consumers, using the lure of “free” gift cards and electronics to entice consumers into an elaborate scheme designed to take their money and target them for...
The Federal Trade Commission has approved final orders settling charges that retailers Neiman Marcus, DrJays.com and Eminent Inc. sold products containing real fur when they were advertised as containing “faux” fur, and that they did not identify the animal that produced the fur.  Neiman Marcus...
The Federal Trade Commission is seeking a contempt order in federal court against defendants previously involved in a massive, Florida-based marketing scheme, alleging that they violated the terms of a court-ordered permanent injunction by engaging in some of the same deceptive tactics that led to...
The Federal Trade Commission has new tips to help people deal with email and social networking hacks, whether it’s lessening the chances of a hack in the first place, or recovering from a hack once it happens. Hacked Email, new guidance from the FTC, identifies signs an account may have been hacked...
Under a settlement with the Federal Trade Commission, a telemarketer who allegedly defrauded consumers with false promises of debt relief and charged them without their consent is banned from selling debt relief services, telemarketing, and making robocalls. The settlement resolves a complaint the...
Following a public comment period, the Federal Trade Commission has approved a final order settling charges that HTC America Inc. failed to take reasonable steps to secure the software it developed for its smartphones and tablet computers, introducing security flaws that placed sensitive...
A federal judge has found in favor of the Federal Trade Commission in its case against an online operation that illegally debited consumers’ bank accounts when they visited the defendants’ websites seeking payday loans.  The FTC will seek a court order requiring the defendants to return more than $...
The Federal Trade Commission’s revised Children’s Online Privacy Protection Act Rule took effect today, giving parents greater control over the online collection of their children’s personal information. The revised COPPA rule culminates more than two years of review by the agency to modernize the...
The Federal Trade Commission has charged an operation that sells credit and debit card payment processing services to small businesses with violating federal law.  The defendants allegedly made false and unsubstantiated claims and failed to disclose material facts to storefront businesses and sole...
Russell and Catherine Dalbey – who allegedly defrauded consumers with promises of making big bucks by brokering seller-financed promissory notes – have settled with the Federal Trade Commission and the Colorado Attorney General.
The Federal Trade Commission is holding a series of roundtable events and requesting public comment to gather information on possible consumer protection issues that may arise in the sale, financing or lease of motor vehicles. The first event took place in Detroit, Michigan on April...
Congressman Ted Deutch will join the Federal Trade Commission and the Florida Attorney General’s Office at a town hall event  in Boca Raton, Florida from 9:00 a.m. to 12:00 p.m. on February 20, 2013, to address the rising incidence of identity theft-related tax fraud in South Florida...
The roundtable, which was free and open to the public, examined the Commission’s proposed amendments to the Rule set forth in its Notice of Proposed Rulemaking (NPRM) published on September 20, 2012.
Organized by the OECD's Committee on Consumer Policy and hosted by the FTC, this workshop examined approaches to consumer dispute resolution and redress in OECD member countries. Experts from governments, business, consumer groups, and academia explored different mechanisms for...
The FTC hosted a public workshop to examine emerging wireless Internet and data technologies and the privacy, security, and consumer protection issues they raise.
The FTC and the National Advertising Division (NAD) of the Council of Better Business Bureaus held a public workshop to explore how marketers comply with "clear and conspicuous" disclosure requirements in truth-in-advertising laws.

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