Tag: Bureau of Consumer Protection

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Every new year brings an opportunity for reflection on the past and the future. 2014 is a milestone for the Federal Trade Commission as it marks 100 years since President Woodrow Wilson signed the FTC Act into law. We will be commemorating our centennial throughout the year by...
To learn more about the mobile payments industry and its effects on consumers, the FTC convened a workshop on April 26, 2012. For purposes of the workshop and this report, staff took a very broad view of mobile payments and included technologies and products in which a payment is made...
At the Federal Trade Commission’s request, a U.S. district court has temporarily shut down a telemarketing operation that allegedly targeted Hispanic consumers with false promises that they could make money by reselling high-end goods such as Gucci and Ralph Lauren, and then charged them between $...
Accretive Health, Inc., a company that provides medical billing and revenue management services to hospitals around the country, has agreed to settle Federal Trade Commission charges that its inadequate data security measures unfairly exposed sensitive consumer information to the risk of theft or...
An FTC-commissioned study indicating that when marketers use the phrase "up to" in claims about their products, many consumers are likely to believe that they will achieve the maximum "up to" results. The study describes what a test group of consumers thought about ads for replacement...
The Federal Trade Commission has approved a new method for companies to get parents’ consent for their children to access online services covered by the Children’s Online Privacy Protection Act (COPPA) Rule. Based on an application submitted by Imperium, Inc., the Commission has approved the use of...
The Federal Trade Commission published a biennial report to Congress focusing on the use of the Do Not Call Registry by both consumers and businesses over the past two years. The report also highlights how the FTC is responding to new technologies that have increased the number of illegal robocalls...
An administrator working for the Federal Trade Commission is mailing 316,716 checks averaging $18.74 each to consumers who purchased acai berry supplements, “colon cleansers,” and other products from Phoenix-based Central Coast Nutraceuticals, Inc.
Time Warner Cable, Inc. has agreed to settle Federal Trade Commission charges that the company violated the Risk-Based Pricing Rule, which requires creditors to give notice to consumers who are provided less favorable credit terms based on information in their credit reports.
Labels and packaging for many common consumer products would state the contents in both the customary inch/pound measurement system and the metric system, under proposed amendments to Federal Trade Commission regulations announced today. The FTC seeks comments on the proposed amendments, which...
The Federal Trade Commission provided information to Congress today on the status of its work regarding companies that collect and aggregate consumers’ information and then resell it, known as data brokers.
The Federal Trade Commission is proposing changes to its Energy Labeling Rule so that its television testing and reporting requirements conform with a new Department of Energy test procedure published in October.
The Federal Trade Commission is seeking public comment on a proposed verifiable parental consent method that IVeriFly, Inc., has submitted for Commission approval under the agency’s Children’s Online Privacy Protection Rule.
After reviewing the public comments received on a December 2010 Notice of Proposed Rulemaking regarding the caller identification (Caller ID) requirements of the Federal Trade Commission’s Telemarketing Sales Rule (TSR), as well as technical presentations at the FTC’s 2012 Robocall Summit, the...
The Federal Trade Commission is taking action to stop a mobile phone cramming operation that has placed tens of millions of dollars on consumers’ mobile phone bills without their permission. In its complaint, the FTC seeks to shut down the operation and recover money lost by consumers.
Los demandados de dos presuntas estafas separadas han aceptado resolver los cargos presentados por la Comisión Federal de Comercio (FTC, por su sigla en inglés) y se les prohibirá proveer servicios de asistencia para deudores hipotecarios y de alivio de endeudamiento.
The defendants in two separate alleged scams have settled charges with the Federal Trade Commission and will be banned from providing mortgage- and debt-relief services.  The cases are part of the FTC’s continuing crackdown on scams targeting consumers in financial distress, including debt relief...
The staff of the Federal Trade Commission is seeking public comments on the issues raised at the recent workshop exploring consumer privacy and security issues posed by the Internet of Things. 
Thousands of consumers scammed out of their money will get some of it back, thanks to a lawsuit and settlement secured by the Federal Trade Commission.  The FTC  is mailing 34,859 refund checks to consumers whose bank accounts were debited, allegedly without their consent, by Nevada-based payment...

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