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FTC sends refunds to people who paid for student loan debt relief

The FTC is sending a second round of checks to more than 31,000 people who paid EZ Doc Preps and related defendants for help dealing with student loan debts but received no relief.

The defendants were required to turn over money under a 2018 settlement with the FTC. According to the lawsuit, EZ Doc Preps and related the defendants pretended to be affiliated with the Department of Education or loan servicers, and falsely claimed that people who paid an upfront fee would get permanently reduced monthly payments or loan forgiveness.

The FTC first mailed checks for this matter in September 2019. Because the agency recovered additional funds from the defendants, the FTC is sending a second round of checks totaling $958,675 to people who cashed their first check. 

If you get a check, please cash it within 90 days.

You can find answers to common questions about refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-877-270-9672.