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FTC sends refunds to ABCmouse users who were charged for automatic renewals

The FTC is sending a second round of payments to people who were charged for ABCmouse membership renewals without their consent. 

According to the FTC, when users signed up for ABCmouse, the company did not make it clear that certain memberships would renew automatically until canceled. The FTC alleged that the company charged users for membership renewals without their consent and made it difficult for them to cancel their memberships, which led users to incur additional, unwanted charges.

The FTC first sent payments in April 2021, which resulted in $6.5 million in refunds. Because there is still money in the fund, the agency is sending a second payment to everyone who accepted their first payment and paid at least $31 for unauthorized renewals.

If you get a check, please cash it within 90 days.

If you get a PayPal payment, please accept it within 30 days. 

The FTC provides answers to common questions about refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-800-351-7154.