UrthBox Refunds

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FTC sends refunds to people charged upfront for UrthBox subscriptions

The FTC is sending 1,119 PayPal payments to people who signed up to receive a supposedly free snack box from UrthBox, Inc.

According to the FTC, UrthBox didn't adequately disclose key terms of its offer, including that UrthBox would enroll customers automatically in a subscription plan and charge them six months of shipments if they didn't cancel in time.

The FTC sent the first round of checks for this matter in December 2019. People who did not cash the check are now receiving PayPal payments, instead.

If you received a PayPal payment in FTC v UrthBox, please accept the payment within 30 days.  

If you have questions, please call the refund administrator at 1-844-954-1251.

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