LifeLock Refunds

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FTC sends refunds to LifeLock Customers

The FTC is sending refund checks totaling more than $31 million to LifeLock customers who were members between 2012 and 2014 and did not receive a previous payment. The refunds stem from a 2015 settlement in which the FTC alleged that LifeLock violated a 2010 FTC order.

According to the FTC's complaint, LifeLock failed to establish and maintain a comprehensive information security program to protect its customer data, falsely advertised that it protected sensitive customer data with the same high-level safeguards used by financial institutions, and falsely claimed it provided 24/7/365 alerts “as soon as” it received any indication a customer's identity was being used.

If you get a check, please cash it within 60 days. 

If you have any questions, please call the refund administrator at 1-866-898-5106.

Consumer Information