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In 2010, the FTC stopped the scam, which was led by an internet services company known as Inc21. The company enlisted a number of third-party billing aggregators to place charges on phone bills. In most cases, the victims were either never contacted by the company, were deceived about why they had been contacted, or in fact declined the services for which they were eventually billed. The FTC’s Criminal Liaison Unit cooperated with criminal law enforcement partners at the Department of Justice, the Internal Revenue Service, and United States Postal Inspection Service, leading to the prosecution and conviction of Inc21’s owners.

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