Hold Billing Services Refunds

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FTC SENDS REFUNDS TO PEOPLE WHO LOST MONEY TO A CRAMMING SCHEME

The FTC is sending refund checks totaling nearly $5 million to people who lost money to a cramming scheme that added charges to their home phone bills without their permission.

Under a settlement with the FTC, Hold Billing Services (also known as Billing Services Group) admitted to violating a previous court order when the company added third-party charges to people’s home phone bills between July 2009 and March 2010. The company added these charges without permission and did not investigate when customers complained about them.

If you get a check, please cash it within 90 days. 

You can find answers to common questions about refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-800-591-4238.