Global Access Technical Support Refunds

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FTC Sends Refunds to People Who Lost Money to a Tech Support Scam

The FTC is sending a second round of payments to people who paid for unnecessary technical support services from Global Access Technical Support. The company also did business as Global S Connect, Global sMind, Yubdata Tech, and Technolive. The FTC alleged that Global Access Technical Support tricked people into paying for unnecessary computer repairs by pretending there was something wrong with their computers.

The FTC first sent refunds in August 2019. Because there is still money in the fund, the agency is sending an additional 4,843 checks and 2,047 PayPal payments totaling nearly $300,000.

If you receive a check, you have 90 days to cash it.

If you receive a PayPal payment, you have 30 days to accept the payment. 

You can find answers to common questions about refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-844-881-1379.

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