Consumer Protection

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Business Blog

New Impersonator Rule gives FTC a powerful tool for protecting consumers and businesses

Date

February 15, 2024

To turn the old adage on its head, imitation is the insincerest form of falsity. After years of fighting back against scammers who impersonate government agencies and companies, the FTC proposed a...

Business Blog

“Love Stinks” – when a scammer is involved

Date

February 13, 2024

"I've had the blues, the reds, and the pinks. One thing’s for sure: Love stinks." Far be it from us to criticize love on Valentine’s Day, but “Love Stinks” – the 80s hit by the J. Geils Band –...

Feb14

Event

Informal Hearing on Proposed Amendments to the Negative Option Rule - February 14, 2024

February 14, 2024 | 10:00AM - 11:30AM

The FTC will continue its Informal Hearing on the proposed amendments to the Rule Concerning Subscriptions and Other Negative Option Plans (Negative Option Rule) and take oral and documentary...

Business Blog

Facts about fraud from the FTC – and what it means for your business

Date

February 9, 2024

The FTC just issued its 2023 Consumer Sentinel Network Data Book jam-packed with facts about the kind of scams consumers have reported to us. Has the reported dollar amount lost to fraud gone up or...

Feb13

Event

Informal Hearing on Proposed Trade Regulation Rule on the Use of Consumer Reviews and Testimonials - February 13, 2024

February 13, 2024 | 10:00AM - 12:00PM

The FTC will hold an Informal Hearing the proposed Trade Regulation Rule on the Use of Consumer Reviews and Testimonials to take oral and documentary submissions from hearing participants. The...

Business Blog

FTC says Blackbaud’s lax security allowed hacker to steal sensitive data – and that’s just the beginning of the story

Date

February 1, 2024

Keep data secure. Safely dispose after use. Tell people the truth. We’re not suggesting that the principles of sound data security can be boiled down to a haiku, but there are certain basics every...

Technology Blog

Keeping Your Privacy Enhancing Technology (PET) Promises

Date

February 1, 2024

A look into multi-party computation and oblivious proxies The landscape of digital privacy is constantly evolving as companies and researchers implement new methods to enhance user privacy. For...

Jan31

Event

Informal Hearing on Proposed Amendments to the Negative Option Rule - January 31, 2024

January 31, 2024 | 10:00AM - 11:30AM

The FTC will hold an Informal Initial and Final Hearing on the proposed Negative Option Rule to take oral and documentary submissions from hearing participants. The Honorable Carol Fox Foelak will be...

Business Blog

Three ways your business can mark Identity Theft Awareness Week

Date

January 29, 2024

January 29th kicks off 2024’s Identity Theft Awareness Week, but consumer-conscious companies promote identity theft awareness – and prevention – 52 weeks a year. As the FTC, federal and state...

Business Blog

Kubota North America’s false claims for farm equipment replacement parts yield record-setting FTC Made in USA civil penalty

Date

January 26, 2024

When companies sow deception, they often reap law enforcement. That’s the lesson of a $2 million civil penalty that Kubota North America Corporation will pay for allegedly violating the Made in USA...

Business Blog

When consumers call funeral homes: FTC undercover sweep suggests seven compliance points for industry members

Date

January 25, 2024

When consumers have questions about a company’s services, they often pick up the phone and call. It’s no different when consumers must select a funeral home to handle a loved one’s final arrangements...

Business Blog

FloatMe claimed to rescue consumers struggling to keep their heads above water, but left many without a lifeline

Date

January 24, 2024

For consumers already underwater financially and desperate for just $50, cash advance company FloatMe’s services turned out to be more sink than swim. According to the FTC, the subscription-based...

Business Blog

How “location, location, location” can lead to “enforcement, enforcement, enforcement”

Date

January 18, 2024

Do consumers attend a Christian church? Are they the parents of preschoolers? Would the description “wealthy and not healthy” apply to them? By tracking people’s mobile devices, Texas-based InMarket...

Business Blog

FTC is taking another look at COPPA and kids’ online privacy – and we want your insights

Date

January 11, 2024

The FTC announced proposed revisions to the Children’s Online Privacy Protection Act (COPPA) Rule on December 20, 2023. The online portal to file public comments is now open and the FTC welcomes your...

Jan18

Event

Open Commission Meeting -January 18, 2024

January 18, 2024 | 11:00AM - 1:00PM

Business Before the Commission: Presentation on Proposed Changes to the Children’s Online Privacy Protection Rule and Presentation on Combating Auto Retail Scams Rule (CARS Rule).

Business Blog

What goes on in the shadows: FTC action against data broker sheds light on unfair and deceptive sale of consumer location data

Date

January 9, 2024

SCENE: A crowded city or a dark street. (Cue ominous music) The camera focuses on the protagonist as they make their way to a location – maybe it’s a place of worship, a doctor’s office, or a...

Business Blog

FTC Voice Cloning Challenge submissions are due by January 12th

Date

January 8, 2024

Thanks to improvements in text-to-speech AI, voice cloning holds promise for consumers, but scammers often find a way to twist tech advancements for their nefarious purposes – and voice cloning is no...

Business Blog

The DNA of privacy and the privacy of DNA

Date

January 5, 2024

Companies selling genetic testing products tout the benefits of DNA-based insights – learning more about health, lineage, family tree – so that consumers can seek medical attention, customize their...

Business Blog

Car dealer tacked on junk fees and bogus add-ons, FTC and Connecticut allege

Date

January 4, 2024

Buying a vehicle is a major financial commitment for consumers and price is a material consideration in most people’s purchase decision. That’s why deceptive double charges, illegal junk fees, and...

Business Blog

Read these 2023 FTC best sellers to be a better seller in 2024

Date

January 2, 2024

Technically we can’t categorize these notable FTC staff publications of 2023 as “best sellers” because they’re available at no charge. But we can say that “best sellers” – our description of law...

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