Tag: FinTech

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Consumers who believe they were charged without their authorization can visit www.ftc.gov/att to submit a refund claim.
At the request of the Federal Trade Commission, a federal court has shut down Butterfly Labs, a Missouri-based company that allegedly deceptively marketed specialized computers designed to produce Bitcoins, a payment system sometimes referred to as “virtual currency.”
The staff of the Federal Trade Commission filed a comment in response to the Consumer Financial Protection Bureau’s request for information on the use of mobile financial systems by consumers and their potential benefits for the financial lives of underserved consumers.  The FTC staff’s comment...
The polar bears and penguins sold within kids’ apps offered in the Google Play Store may have been virtual, but the unauthorized charges Moms and Dads got stuck with were all too real.  A proposed FTC settlement will refund at least $19 million to parents whose accounts were charged...
FTC order requires Google to change its mobile app billing practices to ensure consumers’ consent is obtained before charges are levied.
The Federal Trade Commission has announced the final agenda for its upcoming workshop, “Big Data: A Tool for Inclusion or Exclusion?” taking place at 9 a.m. on Sept. 15 in Washington, D.C.
Following a public comment period, the Federal Trade Commission has approved final orders settling charges against Fandango, Inc. and Credit Karma, Inc.
Ensuring that consumers are protected in the growing mobile environment is a top priority at the FTC.
A new staff report issued by the Federal Trade Commission finds that many mobile apps for use in shopping do not provide consumers with important information – such as how the apps manage payment-related disputes or handle consumer data – prior to download.
Whether by click, tap, swipe, or scan, apps now offer a variety of beneficial services that can enhance consumers’ shopping experience.  These services help consumers compare prices in-store, load the latest deals, and make purchases – all from the convenience of their phone. To...
In testimony before Congress today, the Federal Trade Commission provided an update on issues related to the placement of unauthorized charges on consumers’ mobile phone bills, a practice known as mobile cramming.
In the story of Aladdin, something as small as a lantern housed a mighty force. Aladdin got his three wishes, but he also unleashed the genie's mercurial power. Like Aladdin's lamp, mobile devices offer incalculable benefits, but certain forms of billing create the risk that consumers...
Note: A conference call for media with FTC Consumer Protection Director Jessica Rich will occur as follows:Date: July 28, 2014 Time: 1:30 p.m. ETCall-in: 800-230-1951; confirmation number 333099Call-in lines, which are for media only, will open 15 minutes prior to the start of the call. Jessica...
If there’s one theme that runs through decades of FTC law, it’s that companies need consumers’ informed consent to bill their accounts. That was true in the early days of mail order. It carried through to online shopping. And it remains the law for mobile devices, including in-app...
FTC’s lawsuit seeks a court order requiring refunds to consumers for the unauthorized charges...

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