Tag: FinTech

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FTC order requires Google to change its mobile app billing practices to ensure consumers’ consent is obtained before charges are levied.
The Federal Trade Commission has announced the final agenda for its upcoming workshop, “Big Data: A Tool for Inclusion or Exclusion?” taking place at 9 a.m. on Sept. 15 in Washington, D.C.
Following a public comment period, the Federal Trade Commission has approved final orders settling charges against Fandango, Inc. and Credit Karma, Inc.
Ensuring that consumers are protected in the growing mobile environment is a top priority at the FTC.
A new staff report issued by the Federal Trade Commission finds that many mobile apps for use in shopping do not provide consumers with important information – such as how the apps manage payment-related disputes or handle consumer data – prior to download.
Whether by click, tap, swipe, or scan, apps now offer a variety of beneficial services that can enhance consumers’ shopping experience.  These services help consumers compare prices in-store, load the latest deals, and make purchases – all from the convenience of their phone. To...
In testimony before Congress today, the Federal Trade Commission provided an update on issues related to the placement of unauthorized charges on consumers’ mobile phone bills, a practice known as mobile cramming.
In the story of Aladdin, something as small as a lantern housed a mighty force. Aladdin got his three wishes, but he also unleashed the genie's mercurial power. Like Aladdin's lamp, mobile devices offer incalculable benefits, but certain forms of billing create the risk that consumers...
Note: A conference call for media with FTC Consumer Protection Director Jessica Rich will occur as follows:Date: July 28, 2014 Time: 1:30 p.m. ETCall-in: 800-230-1951; confirmation number 333099Call-in lines, which are for media only, will open 15 minutes prior to the start of the call. Jessica...
If there’s one theme that runs through decades of FTC law, it’s that companies need consumers’ informed consent to bill their accounts. That was true in the early days of mail order. It carried through to online shopping. And it remains the law for mobile devices, including in-app...
FTC’s lawsuit seeks a court order requiring refunds to consumers for the unauthorized charges...
The Federal Trade Commission added new charges of mobile cramming to a complaint the agency previously filed against a group of scammers who allegedly sent millions of unwanted text messages and robocalls to consumers.
It was an all-too-common occurrence.  People’s mobile phone bills included unexplained – and unauthorized – monthly charges.  It’s called cramming and the FTC has brought a series of cases against companies that had fees for ringtones, horoscopes, “love tips,” etc., placed on cell...
Note: A conference call for media with FTC Consumer Protection Director Jessica Rich will occur as follows:Date: July 1, 2014Time: 2:45 p.m. ETCall-in lines, which are for media only, will open 15 minutes prior to the start of the call. Jessica Rich and FTC staff will be available to take questions...
As part of a $90 million proposed settlement, T-Mobile is refunding customers who were unfairly billed third-party charges by the company.T-Mobile has been contacting all of its current and former crammed customers to let them know about the refund program and claims process....
If you follow this blog, you know we try to catch readers’ eye with a turn of phrase in the title.  But when one of the defendant companies is named Bullroarer – and the FTC’s complaint alleges a massive mobile cramming scam – sometimes these posts just write themselves.  The...

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