Tag: Bureau of Consumer Protection

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You’ve seen the sentence in FTC news releases or blog posts: “The order includes a $__ million financial remedy.” So how do provisions like that translate into real help for real consumers? That’s the subject of the FTC Bureau of Consumer Protection’s Office of Claims and Refunds...
A Utah woman who allegedly helped telemarketers bilk money from consumers is banned from telemarketing, payment processing, and selling grant and business opportunities under a settlement with the Federal Trade Commission.
Acting Federal Trade Commission Chairman Maureen K. Ohlhausen has designated Kathleen Benway, Chief of Staff of the Bureau of Consumer Protection, as Elder Justice Coordinator as part of the agency’s responsibilities under the Elder Abuse Prevention and Prosecution Act. The Elder Justice...
The Federal Trade Commission has given final approval to a settlement with Lenovo Inc., related to charges that the company harmed consumers by pre-loading software on some laptops that compromised security protections in order to deliver ads to consumers.
One Direction had a hit with a song called “18,” but the FTC’s recent law enforcement and policy initiatives suggest that the agency will continue to pursue many directions in its efforts to protect consumers in ‘18. (Sorry. We’re expecting a fresh shipment of pop culture references...
The Federal Trade Commission has charged the operators of a get-rich-quick scheme with deceiving consumers by falsely claiming they could earn big money working from home by using products marketed as “secret codes” that were actually generic software products.
The Federal Trade Commission reports that its law enforcement actions in a recent one-year period returned $6.4 billion in refunds to consumers, including $391 million the FTC sent directly to 6.28 million consumers.
The Federal Trade Commission has issued its biennial report to Congress focusing on the use of the National Do Not Call (DNC) Registry by both consumers and businesses and other organizations over the past two years.
Utah-based third-party hotel room resellers have settled Federal Trade Commission charges that they misled consumers through ads, webpages, and call centers that led consumers to mistakenly believe they were reserving the rooms directly from the hotel, and failed to adequately tell consumers that...
The Federal Trade Commission has closed the book on a scheme that tricked people into paying $25 to collect a $1 million prize they supposedly had won. Those who paid got nothing.
There’s been a lot of talk about identity theft lately. Maybe you’ve even heard from customers affected by it. Your help can make a big difference. In fact, did you know that your business is required to provide identity theft victims with copies of records relating to the theft...
The Federal Trade Commission today issued the National Do Not Call Registry Data Book for Fiscal Year 2017. The FTC’s National Do Not Call Registry lets consumers choose not to receive most telemarketing calls.
The Federal Trade Commission today released a staff report that summarizes agency-commissioned research from 2014-2015. The research explores consumer recognition of paid search advertising and “native advertising” that resemble news, feature articles, product reviews, entertainment, or other non-...
The operators of a work-at-home scheme the Federal Trade Commission sued earlier this year for deceptive practices are banned from selling business opportunities and business coaching services under a settlement with the Commission.
Federal Trade Commission Acting Chairman Maureen K. Ohlhausen issued the following statement in response to today’s vote by the Federal Communications Commission (FCC) on the Restoring Internet Freedom Order:
After the Equifax breach, your customers, clients, and employees may be coming to you with questions. Some people are considering placing a fraud alert on their credit file. Others are thinking about freezing or locking their credit files to help prevent identity thieves from opening...

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