Tag: Bureau of Consumer Protection

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How much information does Uber have about its riders and drivers? A lot. The FTC just announced a settlement addressing charges that the company falsely claimed to closely monitor internal access to consumers’ personal information on an ongoing basis. The FTC also alleges that Uber...
Note: A conference call for media with FTC Acting Chairman Maureen K. Ohlhausen and Consumer Protection Acting Director Tom Pahl will occur as follows:Date: August 15, 2017Time: 11 a.m. ETCall-in: 800-288-8960; confirmation number 428703Call-in lines, which are for media only, will open 15 minutes...
The Federal Trade Commission has announced FY 2018 fees for telemarketers accessing phone numbers on the National Do Not Call Registry. The annual fees will increase slightly from FY 2017, and are set forth in a Federal Register notice.
To make it harder for hackers to bluff their way onto a computer network, careful companies follow the advice of Start with Security and require strong authentication practices.
The Federal Trade Commission has obtained a default judgment and permanent injunction halting the activities of a Florida man who allegedly peddled unnecessary tech support services under the deceptive guise of an affiliation with the FTC.
Consumer scams need four things to survive: food, water, air – and access to the credit card system. Credit card networks build protections into the system to engage lawful businesses while keeping an eye out for fraud. When people use tactics to try to work around those protections,...
The Federal Trade Commission has charged 12 defendants with laundering millions of dollars in credit card charges through fraudulent merchant accounts.
The Federal Trade Commission is extending the public comment period on four recently announced proposed settlements with companies that allegedly deceptively promoted paint products as emission-free or containing zero volatile organic compounds (VOCs), including during and immediately after...
They say “Nobody likes a complainer,” but don’t you believe it. For years, the FTC has encouraged consumers to speak up about questionable practices. We use those complaints in lots of different ways – for example, to spot emerging forms of fraud, to help set FTC priorities, and to...
Every day American consumers report tens of thousands of illegal robocalls to the Federal Trade Commission, and now the FTC is helping put that information to work boosting industry efforts to stop unwanted calls before they reach consumers.
When you travel to another country, it can be challenging to figure out the lay of the land. That’s true for driving – and for advertising and marketing. A good guidebook or map can make a world of difference.
The Federal Trade Commission has approved TRUSTe’s proposed modifications to its safe harbor program under the Children’s Online Privacy Protection Rule.
When it comes to data security, what’s reasonable will depend on the size and nature of your business and the kind of data you deal with. But certain principles apply across the board: Don’t collect sensitive information you don’t need. Protect the information you maintain. And train...
The Federal Trade Commission, state, and local authorities will convene a conference in Los Angeles on Sept. 7, 2017 to help educate military consumers and train military attorneys, law enforcement personnel, and consumer protection officials to address consumer fraud and other issues that affect...
Internet of Things entrepreneurs are developing products to help keep households running smoothly. But like anyone else you invite into your home, it’s important that IoT devices – appliances, fitness monitors, home security systems, etc. – behave like good houseguests. Out-of-date...
The Federal Trade Commission announced that a mobile app developed by a New Hampshire software developer was awarded the top prize in the agency’s competition seeking tools to help consumers protect the security of their Internet of Things (IoT) devices.The FTC launched the contest in January to...

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