Tag: Bureau of Consumer Protection

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The Federal Trade Commission today released its list of top consumer complaints received by the agency in 2011. For the 12th year in a row, identity theft complaints topped the list. Of more than 1.8 million complaints filed in 2011, 279,156 or 15 percent, were identity theft complaints. Nearly 25...
As part of the Federal Trade Commission's ongoing efforts to crack down on illegal, prerecorded "robocalls," the FTC is taking legal action to stop two operations that allegedly enabled telemarketers to place hundreds of millions of illegal prerecorded calls to consumers around the country,...
The Federal Trade Commission today issued a staff report showing the results of a survey of mobile apps for children.
The Federal Trade Commission announced that an operation that marketed acai berry supplements, "colon cleansers," and other products using allegedly fraudulent free trial offers and phony endorsements from Oprah Winfrey and Rachael Ray will pay $1.5 million as part of a settlement. The money will...
The Federal Trade Commission today issued the National Do Not Call Registry Data Book for Fiscal Year 2011. The FTC's National Do Not Call Registry provides consumers with an easy way to stop unwanted telemarketing calls. In its third year of publication, the Data Book contains a wealth of...
The social networking service Facebook has agreed to settle Federal Trade Commission charges that it deceived consumers by telling them they could keep their information on Facebook private, and then repeatedly allowing it to be shared and made public.
The Federal Trade Commission is seeking public comments on a proposal to require information from alcoholic beverage manufacturers for a follow-up study of the self-regulatory efforts of the alcoholic beverage industry.  The information collected will be used in the FTC’s fourth major report on...
As part of its ongoing efforts to crack down on illegal pre-recorded robocalls, the Federal Trade Commission is taking action against an operation that allegedly helped clients make illegal robocalls, call phone numbers on the National Do Not Call Registry, and mask Caller ID information, in...
The Federal Trade Commission has charged the operators of a credit repair company with making false statements to credit bureaus about information in consumers’ credit reports, and illegally collecting fees from consumers before performing any services. The action is part of the FTC’s continuing...
As part of the Federal Trade Commission’s systematic review of all of the agency’s rules and guides, the FTC is seeking public comment on proposed amendments to the Mail or Telephone Order Merchandise Rule.
An operator who allegedly sent millions of illegal spam text messages to consumers is banned from sending any unsolicited text messages, under a settlement agreement with the Federal Trade Commission entered by a federal court.
In its ongoing effort to stem overhyped advertising claims, the Federal Trade Commission announced that Reebok International Ltd.
As part of the Federal Trade Commission’s ongoing efforts to protect consumer privacy, the Director of the FTC Bureau of Consumer Protection sent a letter advocating protection of personal customer information held by Borders Group, which is currently in bankruptcy.
With Hurricane Irene approaching the East Coast, the Federal Trade Commission reminds consumers that when it comes to preparing for a weather emergency, financial readiness is as important as having a flashlight with fully charged batteries. Also, the FTC warns that it’s important to be mindful of...
As part of the Federal Trade Commission’s systematic review of all FTC rules and guides, the agency is seeking public comment on its Rules and guidance regarding product warranties under the Magnuson-Moss Warranty Act.
At the Federal Trade Commission’s request, a federal judge has temporarily halted a European-based operation that has allegedly bilked small businesses and nonprofit organizations, including churches, out of millions of dollars by deceiving them into ordering and then paying for unwanted listings...
The Federal Trade Commission has finalized a policy statement clarifying that the agency will not take enforcement action under the Fair Debt Collection Practices Act (FDCPA) or the FTC Act against companies that are attempting to collect the debts of deceased consumers, if the companies...
The Federal Trade Commission today issued a staff report, that compiles and updates the agency’s guidance on the Fair Credit Reporting Act (FCRA), the 1970 law designed to protect the privacy of credit report information and ensure that the information supplied by credit reporting agencies is as...
The Federal Trade Commission today issued a statement announcing that it will forbear from enforcing most provisions of its Mortgage Assistance Relief Services (MARS) Rule against real estate brokers and their agents who assist financially distressed consumers in obtaining short sales from their...
The staff of the Federal Trade Commission is updating “Dot Com Disclosures:  Information About Online Advertising,” the guidance document that advises businesses how federal advertising law applies to advertising and sales on the Internet.  [Download “Dot Com Disclosures” here.]  The online world...

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