Internet Cookies

What are cookies?

Small text files that some websites place on your computer.

Uses

  • collect information about the pages you view and your activities on the site
  • enable the site to recognize you, for example by:
    • remembering your user ID
    • offering an online shopping cart
    • keeping track of your preferences if you visit the website again

The cookie transmits this information back to the website's computer (or server) which generally is the only computer that can read it. You can set your Web browser to warn you about attempts to place cookies on your computer, or to limit the type of cookies you allow.

Two general types

Single-Session cookies

  • help with navigation on the website
  • only record information during one visit to a website and then are erased
  • are enabled by default in order to provide the smoothest navigation experience possible
  • are known as Tier 1 technologies under applicable government guidance

Persistent (Multi-Session) cookies

  • stay on your computer and record information every time you visit some websites
  • are stored on the hard drive of your computer until you manually delete them from a browser folder, or until they expire, which can be months or years after they were placed on your computer
  • are used on FTC solely to provide analysis of site use and to maintain access quality for users. These persistent cookies capture only a unique, randomly assigned identifier for each user and do not function or send or receive information on non-FTC websites. The FTC makes some of its services and information available via third-party websites, which have different privacy policies and may use persistent cookies. We offer additional privacy information regarding each of the third party services currently used by the FTC. Please note that you do not need to use these third party services to communicate and interact with the FTC.

Single-Session Cookies

FTC Site

Purpose

Vendor Involved in Cookie Placement

Alternative (if you disable cookies)

www.ftc.gov to enable a customer satisfaction survey

ForeSee Results

You can also provide feedback regarding www.ftc.gov or share questions or concerns by emailing webmaster@ftc.gov.  Please write “ForeSee” in the subject line of the email.
to measure website traffic and assess how visitors use the site

Google, Inc. (via General Services Administration’s Digital Analytics Program)

None.

complaints.donotcall.gov
 

to enable consumers to submit the complaint form

Lockheed Martin

You can also register your complaint against a Telemarketer who has violated the Do Not Call rule by calling 1-888-382-1222.

www.DoNotCall.gov

to provide streamlined navigation and site language selection

Lockheed Martin

You can also register your number with the Do Not Call list by calling 1-888-382-1222 from the number you wish to register.

www.ftc.gov/bulkorder

to enable the shopping cart feature

Sykes

You can also order publications by using this web form.
 

www.ftccomplaintassistant.gov

to enable consumers to submit the complaint form

to enable a customer satisfaction survey

Lockheed Martin

ForeSee Results

You can also register your complaint by calling 1-877-FTC-HELP
(1-877-382-4357)

You can also provide feedback regarding www.ftccomplaintassistant.gov or share questions or concerns by calling 1-877-FTC-HELP
(1-877-382-4357)

www.ftcefile.gov

to enable parties to a Part 3 matter to log-in and electronically file documents

ICF International

You can also file documents in paper form in accordance with the FTC Rules of Practice.

www.telemarketing.donotcall.gov

to enable telemarketers, sellers and other entities accessing the site to move from one secure Web page to another without having to log in to each page

Lockheed Martin

For more privacy information regarding the Telemarketer’s Do Not Call site, click here.

https://[case].claimtracker.analytics-inc.com

to enable redress class members to check on the status of their claim

Analytics Inc.

You can also check the status of a claim by calling the appropriate number listed here.

www.alertaenlinea.gov

to enable consumers to post comments on the blog and to enable faster loading of advanced features

Site hosted by FTC

You can also provide feedback regarding Alertaenlinea or share questions or concerns by emailing alertaenlinea@ftc.gov.

business.ftc.gov

to enable consumers to post comments on the blog and to enable faster loading of advanced features

Site hosted by FTC

You can also share any questions or concerns with the FTC through our traditional communication tools.

www.OnGuardOnline.gov

to enable a customer satisfaction survey
to enable consumers to post comments on the blog and to enable faster loading of advanced features

ForeSee Results

Site hosted by FTC

You can also provide feedback regarding OnGuardOnline or share questions or concerns by emailing OnGuardOnline@ftc.gov.

www.ftc.gov/video-library/index.php

Identifies unique viewers and new users of FTC videos and collects information about their visit to provide analytics and to improve the user experience

Tubemogul

You can watch all FTC videos with your cookies disabled.
 

http://present.knowledgevision.com/account/ftc/link/Live_Webcast

Identifies unique viewers and new viewers of live FTC webcasts and collects information about their visit to provide analytics and to improve the user experience

Brightcove

You can watch all live FTC webcasts with your cookies disabled.

www.ftcsettlementatt.com

for user session verification

Epiq Class Action

You can also file your claim by mail. Complete this claim form and mail it to the address provided on the form.

Persistent (Multi-Session) cookies

FTC Site

Purpose

Vendor Involved in Cookie Placement

Alternative (if you disable cookies)

www.ftc.gov Prevents users from receiving a survey invitation if they have completed the survey in the last 30 days

ForeSee Results

You can also provide feedback regarding www.ftc.gov or share questions or concerns by emailing webmaster@ftc.gov.  Please write “ForeSee” in the subject line of the email.
Provides measures of website traffic and assesses how visitors use the site, distinguishing unique users

Google, Inc. (via General Services Administration’s Digital Analytics Program)

None.

www.ftccomplaintassistant.gov
 

Prevents users from receiving a survey invitation if they have completed the survey in the last 30 days

ForeSee Results

You can also provide feedback regarding www.ftccomplaintassistant.gov or share questions or concerns by calling 1-877-FTC-HELP (1-877-382-4357)

www.ftc.gov/video-library/index.php

For a complete list of vendor cookies, see:

http://support.brightcove.com/en/video-cloud/docs/video-cloud-player-cookies

Identifies unique viewers and new users of FTC videos and collects information about their visit to provide analytics and to improve the user experience

Neotech/Brightcove

You can watch all FTC videos with your cookies disabled.
 

http://present.knowledgevision.com/account/ftc/link/Live_Webcast

Identifies unique viewers and new viewers of live FTC webcasts and collects information about their visit to provide analytics and to improve the user experience

Brightcove

You can watch all live FTC webcasts with your cookies disabled.