Proposed Consent Agreement In the Matter of Tops Markets LLC, a limited liability company, Morgan Stanley Capital Partners V U.S. Holdco LLC, a limited liability company, and The Penn Traffic Company, a corporation. FTC File No. 101 0074 #550026-00058

Submission Number:
550026-00058
Commenter:
 Anonymous
State:
New York
Initiative Name:
Proposed Consent Agreement In the Matter of Tops Markets LLC, a limited liability company, Morgan Stanley Capital Partners V U.S. Holdco LLC, a limited liability company, and The Penn Traffic Company, a corporation. FTC File No. 101 0074
The TOPS/QUALITY market @ 7134 Rochester Road, Lockport, N.Y. is easily the best full service supermarket in eastern Niagara County. It's full services include a pharmacy and a staff of knowledgeable, friendly, courteous and helpful employees. The two other TOPS stores in the vicinity are very different. The TOPS at 3749 Lockport-Olcott Road in Lockport is small, carries an abbreviated stock of merchandise, lacks the pharmacy and is intended to serve the limited market area nearby. The larger TOPS located at 5872 Transit Road, Lockport is a disgraceful mess --it is overcrowded, chaotic, their employees are rude, the store is FILTHY, etc. The franchise owner realizes he has little competition and no incentive to improve his store. The NYS Dept. of Agriculture and Markets has repeitive lists of "non-critical" violations at this store and they admit to not doing frequent inspections there. Parking there is a chore and there are regular security issues in the parking lot. This 5872 Transit Road TOPS is extremely deficient when compared with other large TOPS stores in neighboring Erie County where TOPS makes a concerted effort to compete favorably with the excellent Wegmans stores. Making residents of Eastern Niagara County shop out of their neighborhood in inferior stores is hardly in the public interest. I am a senior citizen with mobility problems. I do not need to add an additional 10 mile (round trip) to my routine -- it's time consuming, wastes gasoline, adds to environmental pollution, etc. -- none of this being in the interest of local consumers. Shame on the FTC for not realizing that there is more to these issues than simply money --people do matter. I do not want to be forced to shop at a TOPS at 5872 Transit Road -- a place which I currently avoid and the other nearby TOPS does not meet my needs. Please rethink your decision! Respectfully, B. Gendler