This summer I called to receive my free credit reports from the "big 3" credit reporting companies. While attempting to manuever my way around the website, I was constantly redirected to a page trying to sell me a monitoring subscription. I finally was able to get the reports, but despite being careful not to subscribe to their service, I was billed on my credit card. I called the company and demanded a refund and was told that I had subscribed and wouldn't be getting a refund. I told them I would dispute the charge on my credit card and call the Maine AG Consumer Protection Bureau. There was then some discussion in the background and I was told they would give me a credit for the charge to my card. I did file a complaint with the Maine AG's office, but never heard back from then. Thank you for looking into this.
16 CFR Part 610 Amendments to Rule to Prevent Deceptive Marketing of Credit Reports and to Ensure Access to Free Annual File Disclosures #545091-00321
16 CFR Part 610 Amendments to Rule to Prevent Deceptive Marketing of Credit Reports and to Ensure Access to Free Annual File Disclosures