16 CFR Part 425: "Rule Concerning the Use of Prenotification Negative Option Plans" #543809-00054

Submission Number:
543809-00054
Commenter:
Mrs Dorothy Thomas
State:
CA
Initiative Name:
16 CFR Part 425: "Rule Concerning the Use of Prenotification Negative Option Plans"

I ordered 'free samples' of Resveratrol Ultra and Pure ResVPro. (Both from Florida, probably same company). I didn't click on 'terms and conditions.' With Resveratrol Ultra, I was billed $87.13 on 5/15/05. On 5/30 I was billed another $90.78, but the bill said 'Skyberry Cleanse' and included $7.60 'foreign transaction fee. After multiple, time-consuming attempts to reach the company (in India, of course) and threatening to contact the FTC and the BBB, I returned 1 bottle & got aa refund. With Pure ResVPro, I had almost the same experiece with charges on 4/30 and 5/15. After many calls to India, I got only a partial refund. I have documentation if you need it. It was an expensive nightmare!