FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle #539814-00503

Submission Number:
539814-00503
Commenter:
Mietzner
State:
SD
Initiative Name:
FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle

DRM is both good and bad. Good in that it helps creators keep there content from being pirated, but bad when these methods are used to covertly install drivers, spyware or some other such nonsense that will either damage windows or hardware. One such example would be starforce it was included in a game I bought called X3 Reunion and after installing it my winxp would no longer boot up, when I checked out the site others have even had there cdroms die because of that protection software. The game developer refered consumers to the starforce website they in turn refered people back to the developer and than no one got an answer because no one wanted to take the wrap for it. DRM also isn't limited to install they have also developed an online acitvation to prevent more than a certain amount of installs which is flawed in several ways 1: They do not include a way out of the box to deativate with the server take spore and bioshock for example they came out with that software 6months later, 2: This past christmas the authentication server went down for Tages which is used for quite a few games provided through steam and prevented people from ligitematly installing the games they bought and no compensation was given nor was it fixed over the holidays everyone had to wait until they got back from holiday break, 3: When you call in to get a game reactivated they treat you like a criminal cause they are assuming you are a using this for malicious purposes. Do I think they current implementations hurts consumers more that it does pirates? YES, there isn't an easy answer here but I do believe that online activation and disc protection that installs its drivers is the wrong way to do it. I have had several problems with DRM in the past and it isn't going to go away unless they are told what they can and cannot do and these methods need to be taken away because the consumer doesn't have a fall back position unless they are accused of being a criminal and if damages your os or hardware you are in even more hot water. These companies have a right to protect there content but there using ways that hurt even the ligetimant customer and it needs to stop.