DRM, especially when coupled with the DMCA, is harmful to consumers. In the best cases it limits how consumers can use their content, under what circumstances, and when they have access to it. In the worst cases consumers are paying for content that may never work, can install malicious software on their PCs, and can turn software consumers believe they have purchased into something more akin to a long term rental. I am confident you will receive countless specific grievances, so I’ll keep mine short. I purchased a copy of the game Spore which is managed by SecuRom. As per the EULA it is illegal to uninstall, and as part of SecuRom it reports your information, assumedly to Sony/EA. I have seen SecuRom software not pick up other games protected by SecuRom that have been pirated which makes SecuRom simply a blabbermouth as opposted to protection software. As of now my copy of Spore is a drink coaster, as I have gone over my install limit and the disk is no longer usable. I will have to purchase another copy if I want to continue to play. I also object to the idea that a third party, SecuRom in this case, was able to scan my computer AND ‘phone home’ with information I cannot legally see (thanks to the DMCA). Either act is egregious enough, but combined it feels tantamount to an invasion of privacy. DRM spawned an entirely new class of viruses called “Root Kits.” Root kits were installed and spread by Sony Music a few years ago. They attach themselves to a computer so deeply it is very difficult to detect that they are present at all. They have the ability to transmit information from a running system freely. Malicious software programmers reverse engineered the DRM (When information is outlawed only outlaws will have information.) and put the technology to their own use. What would leak out if one of these were installed on your computer? What about the President’s? A recent poll showed the top ten most pirated games were protected by some of the most strict copy-protection schemes in use, primarily SecuRom’s solution. In closing, while some forms of DRM may be acceptable (albeit ineffective), the majority of popular copy-protection schemes in use today are harmful to consumers, potential security threats (private and national), and ineffective towards thwarting criminals.
FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle #539814-00219
FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle