FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle #539814-00195

Submission Number:
539814-00195
Commenter:
J. Doles
State:
LA
Initiative Name:
FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle

1. I despise most forms of DRM. Inconveniencing legitimate customers does not make piracy less attractive. 2. Please do not create a set of DRM Rules & Regulations. This is a consumer matter that can be solved by more aware, more experienced consumers. Example experiences include: *Discovering your .wma music files no longer play, because an activation server has been taken offline. *Discovering that your software will not run because it has detected "pirate tools" such as debugging or CD emulation software on your system. *Being called a pirate and a criminal when contacting tech support about a DRM-related problem. *Ignoring the "Internet Connection Required For Play" small print when purchasing a game because you are not interesting in multiplayer online play. (on a side note, America's broadband penetration leaves much to be desired). *Purchasing DRM-laden songs from a company that later announces that they will now sell the songs DRM-free, but you have to pay %30 of the purchase price to upgrade your songs.