Proposed Consent Agreement In the Matter of Apple Inc. #00030

Submission Number:
00030
Commenter:
Susan Payonk
State:
Pennsylvania
Initiative Name:
Proposed Consent Agreement In the Matter of Apple Inc.
Matter Number:

112 3108

We had a lot of unauthorized charges due to our kids downloading extras to games or apps that cost money because we entered in our iTunes password for a free app not realizing it was still live after that download. We were told in the past that it could not be refunded and had to pay the charges but I learn via good morning America that they are paying for unauthorized charges like we have had in the past.