FTC Workshop: Debt Collection 2.0: Protecting Consumers As Technology Changes, Project No. P114802 #00019 

Submission Number:
00019 
Commenter:
Jeff Horner
Organization:
UCB
State:
Ohio
Initiative Name:
FTC Workshop: Debt Collection 2.0: Protecting Consumers As Technology Changes, Project No. P114802

How can we go about getting the transcript of this workshop? Debt Collection 2.0: Protecting Consumers as Technologies Change April 28, 2011. The Federal Trade Commission will host a day-long public workshop to consider the impact of technological advances on the consumer debt collection system. The workshop will explore how changing technology affects the ways in which debt collectors communicate with consumers and obtain and process information about consumers and debts. Technologies to be discussed include mobile telephones, email, social media, information gathering tools, and the software platforms that collectors use, including auto-dialers, databases, and payment portals. The discussion will focus upon how these technologies affect collectors' compliance with the law, consumer protection concerns that may arise from their use, and the proper response to those concerns. Live Workshop (8:30am-5:30pm)