Proposed Consent Agreement In the Matter of Apple Inc. #00012

Submission Number:
00012
Commenter:
Nicholas DeCarlo
State:
New Jersey
Initiative Name:
Proposed Consent Agreement In the Matter of Apple Inc.
Matter Number:

112 3108

Apple claims to have 37,000 emails to those that have had unauthorized in-app purchases for games that are targeted towards children. I was charged over $140 on one day for in-app purchases for Super Stunt Rider. I was able to contact Apple and they agreed to refund a portion of the charges but more than $62 was charged to "in-store" credit which I did not have refunded. This was all during that "15 minute" period where my password was not required. I have received no such email or any other contact by Apple. Apple should be required to take additional steps and do a better job of trying to determine these unauthorized in-app charges.