FTC Forum in May 2011 Will Examine Ways to Protect Consumers From “Cramming” of Unauthorized Charges on Their Phone Bills, Project No. P104403 #00009 

Submission Number:
00009 
Commenter:
Rebecca Ziegelmeyer
State:
Missouri
Initiative Name:
FTC Forum in May 2011 Will Examine Ways to Protect Consumers From “Cramming” of Unauthorized Charges on Their Phone Bills, Project No. P104403

This has happened to me twice now. I called the company and told them I had never requested a fax line and they said it had been done while I was on another website. The agreed to credit the charges. I then called the phone company and they put a block on the company. The company then billed me again under a different name. This time I called the phone company and had a total block put on my number where no one can add anything to my bill but by comfirmation from myself. This was a 4 month period and if my daughter had not checked my bill, I would have never realized it.