On my phone bill today I discovered that I was a victim of ID Life Guards, Inc. The woman on the phone said: 1. I or a family member signed up online. This is 100% untrue and impossible. I did not do it, and there is no other family member. 2. When I asked to speak to a supervisor, she said there were none, that I could speak to no one except her. 3. She "cancelled" my unauthorized account and gave me an information ID number. If I had not checked my phone bill, I might have paid $12.95 for this unauthorized service indefinitely and wasted a great deal of money. If I somehow inadvertently "agreed" to this service, it must have been buried in the small font of another vendor, such as one at Amazon dot com. To prevent this, I think all such "agreements" must be vividly displayed and they must be confirmed by separate email.
FTC Forum in May 2011 Will Examine Ways to Protect Consumers From “Cramming” of Unauthorized Charges on Their Phone Bills, Project No. P104403 #00006
FTC Forum in May 2011 Will Examine Ways to Protect Consumers From “Cramming” of Unauthorized Charges on Their Phone Bills, Project No. P104403