Proposed Consent Agreement In the Matter of Essentia Natural Memory Foam Company, Inc.; File No. 1223130 #00002

Submission Number:
00002
Commenter:
Latifa Nazerali
State:
Outside the United States
Initiative Name:
Proposed Consent Agreement In the Matter of Essentia Natural Memory Foam Company, Inc.; File No. 1223130
Matter Number:

1223130

I would just like to say that I purchased a mattress from Essentia as I was lead to believe that it consisted entirely of natural products. I smelled very bad and I returned it but had to forfeit a restocking fee of 9% of the original price and the people in the head office in Quebec (Helen I believe) was extremely rude when I wanted my refund The company is deceitful and fraudulent in its claims. I am disgusted by both their lies and attitude. Sincerely, Dr Nazerali