16 CFR Part 310: Telemarketing Sales Rule Federal Register Notice: Rule Review Request for Public Comments as Part of the FTC’s Systematic Regulatory Review #00007

Submission Number:
00007
Commenter:
La Tanya Gray
State:
Illinois
Initiative Name:
16 CFR Part 310: Telemarketing Sales Rule Federal Register Notice: Rule Review Request for Public Comments as Part of the FTC’s Systematic Regulatory Review
Matter Number:

R411001

To Whom It May Concern: The problem I would like The FTC to work on is debt collectors calls (to my home). I'm listed with the phone company as L. and C. Gray, so I get calls for every L. Gray and every C. Gray (which I have explained this is my child). I don't have a problem with them doing their job for the people or companies that hire them to collect their payments, the problem is when I answer the phone or call back to tell them they have the wrong number they still call back all day, every day, every week, every month, every year. There is 1 company (Portfolio Recovery)that has been calling I think for over a decade. I've 1. asked for a manager and have been cursed at and hung up on, 2. researched for the company headquarters (in my search I've found I'm not the only one and The BBB gives them a A rating) and explained the situation and was told to hold on while my information was being removed from all their computers and 3. file a report with the phone company who said they couldn't block all their numbers (thought-out the U.S. with several area codes within each city) and had me to file a police report. Office-sir said he had the same problem, so he changed his listing to a dog's name. I think the phone company had me to file a report with The FCC too, but no help there neither. Maybe 1 way to stop this is the people or companies that hire the debt collection companies have them to give a call log (with what happen, start and end of call) for each collection and let them know they're going to do random follow ups. God Bless Ms. Gray [redacted] home