Advisory Opinions

FTC staff issue advisory opinions to help clarify FTC rules and decisions, often in response to requests from businesses and industry groups. To find a specific opinion, use the filters on this page.

Opinion 09-3

Discusses the application of the Magnuson-Moss Warranty Act's anti-tying provision to the denial of warranty coverage for damage caused by the use of unauthorized parts or services.

Opinion 10-2

Discusses whether the transfer of a consumer-initiated call to a prerecorded message is restricted by Telemarketing Sales Rule provisions concerning outbound telephone call initiated to deliver a prerecorded message.

Opinion 10-1

Discusses whether prerecorded messages to customers regarding the availability of free services for a limited time period is telemarketing under the Telemarketing Sales Rule.

Opinion 09-6

Addresses whether a funeral provider may include a reduced basic services fee in its prices for direct cremation, immediate burial and forwarding and receiving remains.

Opinion 09-1

Discusses applicability of TSR restrictions on the use of prerecorded messages in telemarketing to technology that enables call agents to respond to the recipient of a call by substituting audio recording of a response for the call agents' own voice.

Opinion 09-4

Discusses the circumstances under which funeral providers should include the overhead cost of the use of a vehicle to obtain death certificates and permits in their basic services fee.

Opinion 09-5

Confirms that cemeteries generally are not covered by the Funeral Rule unless they offer both funeral services and funeral goods.

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