Formal Actions

Magnuson-Moss Warranty Federal Trade Commission Improvement Act of 1975
and Rule on Informal Dispute and Settlement Procedures, 16 C.F.R. Part 703
(Rule 703): Public Audit Filings

• 2006 Audit of the National Center for Dispute Settlement Automobile Warranty Arbitration Program [PDF 817K]
  
  
• 2006 Audit of Better Business Bureau Auto Line, Including the State of Florida and the State of Ohio [PDF 788K]
  
  
• 2005 Audit of Better Business Bureau Auto Line, Including the State of Florida and the State of Ohio [PDF 15,412K]
  
  
• 2005 Audit of the National Center for Dispute Settlement Automobile Warranty Arbitration Program [PDF 459K]
  
  
• 2004 Audit of the National Center for Dispute Settlement Automobile Warranty Arbitration Program [PDF 151]
  
  
• 2004 Ford Motor Company Dispute Settlement Board Audit [PDF 169]
  
  
• 2003 Audit of National Center for Dispute Settlement Automobile Warranty Arbitration Program [PDF 7,100K]
  
  
• 2003 Audit of the Better Business Bureau Auto Line, Including the State of Florida and the State of Ohio [PDF 12,804K]
  
  
• 2002 Audit of the Better Business Bureau Auto Line, Including the State of Florida and the State of Ohio [PDF 662K]
  
  
• 2002 DaimlerChrysler Customer Arbitration Process/Board Audit [PDF 155K]
  
  
• 2002 Ford Motor Company Dispute Settlement Board Audit [PDF 183K]
  
  
• 2002 Mitsubishi Dispute Resolution Process Audit [PDF 157K]
  
  
• 2002 Toyota Dispute Settlement Program Audit [PDF 136K]
  
  
• 2001 Audit of the Better Business Bureau Auto Line, Including the State of Florida and the State of Ohio [PDF 647K]
  
  
• 2000 Audit of the Better Business Bureau Auto Line, Including the State of Florida and the State of Ohio [PDF 685K]
  
  
• 1999 Audit of the Better Business Bureau Auto Line, Including the State of Florida and the State of Ohio [PDF 846K]