| Comment Number: | 525547-00574 |
| Received: | 12/18/2006 1:08:22 PM |
| Organization: | |
| Commenter: | Robert Stratton |
| State: | VA |
| Subject: | Telemarketing Sales Rule |
| Title: | Request for Public Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
To the Commission: I am writing to let the FTC know that I object to all unwanted telemarketing calls made to my personal telephones. I am a very pro-business consumer, but I have a particular difficulty with what seems to be a growing number of pre-recorded calls to my home. My problem with them is that I don't feel I have any recourse to prevent them or to control the interruptions, even though I haven't consented to automated telemarketing. I don't enjoy human-originated telemarketing, but I feel I at least have some means of asking to be removed from the callers' lists. There's no obvious way to do that when the caller is a machine. If a company calls me with a recorded message based on a claimed business relationship, I have no way of telling the company not to call me again. Though I would prefer that businesses provide me a mechanism to express my marketing preferences, this is all too inconsistent. I also experience many calls where the caller hangs up or leaves me on the line with dead air. Ideally, the FTC should adopt a standard of zero tolerance for abandoned calls. But at the most, the rate of abandoned calls should not exceed 3% per day. Thank you for your consideration, Robert Stratton , Virginia