| Comment Number: | 525547-00328 |
| Received: | 12/8/2006 9:25:39 AM |
| Organization: | |
| Commenter: | Terry Woods |
| State: | NC |
| Subject: | Telemarketing Sales Rule |
| Title: | Request for Public Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
Date: December 8, 2006 Federal Trade Commission Office of the Secretary, Room H-159 (Annex H) 600 Pennsylvania Avenue, N.W. Washington, D.C. 20580 RE: TSR Prerecorded Call Prohibition and Call Abandonment Standard Modification – Project No. R411001 To the Commission: I am writing to let the FTC know that I object to all unwanted telemarketing calls made to my home or to my cell phone. These calls persist even though I have opted out or listed my name on do not call lists. The definitions are not strict enough, enforcement is not adequate or the laws need to be strengthened. I especially object to recorded sales messages. I find these calls even more invasive of my privacy than calls that come from a live caller. That’s because I feel and am powerless to interact with a recording. Even when I hang up the phone when first hearing the message, the recording sometimes continues to tie up my phone line or call me back after I hang up. If a company calls me with a recorded message based on a claimed business relationship, I have no way of telling the company not to call me again. I believe the FTC should outlaw all prerecorded messages unless I give my written consent for such calls. This includes recorded messages left on my answering machine, which should be outlawed because it fills up my answering machine and prevents important calls or emergency calls from sick family members from getting through. I also object to calls I answer where the caller hangs up or leaves me on the line with dead air. Ideally, the FTC should adopt a standard of zero tolerance for abandoned calls. But at the most, the rate of abandoned calls should not exceed 3% per day. Sincerely, Mr. Terry Woods