| Comment Number: | 525547-00187 |
| Received: | 12/4/2006 2:54:23 PM |
| Organization: | Clinton Herald |
| Commenter: | Maureen Miller |
| State: | IA |
| Subject: | Telemarketing Sales Rule |
| Title: | Request for Public Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
Telephone message broadcasting is a valuable tool to us in our medium-sized newspaper. Besides the times we have to notify carriers and/or customers of potential problems within a short time-frame, it is also helpful to us when we are short-staffed. Given that so many political candidates have found the value in using broadcast messaging to reach a large number of people with their message, why would they consider the service is any less valuable to us? We seldom use the service to reach customers for sales calls, but have yet to receive a call from a customer complaining about receiving the message through a broadcast call. In fact, just today I used the broadcast capability to let people know about a delivery issue. Within minutes of sending the message I received 4 phone calls from people who said "Thank you for getting in touch with us and keeping us informed." Without TCN, that would not be possible. Please reconsider this action, which would limit our resources even further, and allow us the opportunity to continue to use broadcast calling for both sales and retention activities.