|Received:||12/4/2006 1:50:58 PM|
|Subject:||Telemarketing Sales Rule|
|Title:||Request for Public Comment|
|CFR Citation:||16 CFR Part 310|
Comments:I appreciate the commission’s intent to help protect myself and consumers from unauthorized or approved telemarketing calls but by blanketing the restrictions it takes away some consumer advantages that I and other consumers would greatly miss especially with companies that we have chosen to do business with. Here are a few examples: warranty and or policy renewals, promotions for goods and services – trade in your old monitor for a new flat screen upgrade, opportunities and upgrades for flights, hotels, rentals and goods and services, utility company offering a payment package, phone/cell/internet program plans that could benefit consumer, etc. To require a physical signature for all of these types of interactions would require me actually looking at what I would call “junk mail” and physically having to open and send back – that is much more intrusive than receiving a message that allows me to interact and either take advantage of or not. I don’t understand how this can be deemed more intrusive to a consumer than a live agent. I would much rather hang up on a “automated agent” and be given the ability to be empowered to do so without having to try and waste my time to get a live person off the phone delicately and without the negative stigma that I am hanging up on someone. .