| Comment Number: | 525547-00093 |
| Received: | 11/2/2006 6:46:12 PM |
| Organization: | |
| Commenter: | Amina Brandt |
| State: | WA |
| Subject: | Telemarketing Sales Rule |
| Title: | Request for Public Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
Thanks for providing this comment forum. I'm concerned that the proposed rule would prohibit pre-recorded calls with genuinely useful account management notices from companies that I already do business with. I appreciate when my pharmacy sends a refill reminder, and I could actually save money when they advise me about a lower-cost generic that I didn't even know was available. There is a genuine difference between cold calls from pushy and defensive telemarketers who won't let me get a word in edgwise, versus a self-serve automated message. Context also makes a big difference. I could very well be interested in signing up for credit card protection if I missed a couple payments due to illness and the bank coincidentally sent me a call to enroll, especially when it's so easy to sign up without having to justify my plight to a sales rep! Please do not rule out recorded calls that present self-serve offers which enhance my overall relationship with companies I already do busines with. Thank you.