| Comment Number: | OL-113496 |
| Received: | 1/10/2005 12:11:23 PM |
| Organization: | |
| Commenter: | Dennis DeFelice |
| State: | CA |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
My wife's and mine residential telephone number is on the do not call list. It has helped a great deal. We have only received two or three telemarketing calls that were from companies we do not do business with since it went into affect. However, we are concerned about your proposed rule change. It is bad enough that companies force you to listen endlessly to one of their electronic messages when you call them with a problem so that it takes minutes just to get through to the customer service or some other person you need to speak with. Now, these same companies want to force us to listen to their electronic messages. NO!! If a company with which I do business thinks they have a product or service they think it is so important that I know about that they want to telephone me instead of sending me a letter, they should have to use a person that I can talk with to do it. I can at least tell that person I do not want to receive their calls in the future, or I can at least ask that person as soon as the call starts why they are calling to decide if I want to listen further. Why should I have to waste my valuable time listening to messages that take up no time on the part of the sender?