| Comment Number: | OL-113430 |
| Received: | 1/10/2005 11:29:26 AM |
| Organization: | |
| Commenter: | Laura Bessemer |
| State: | IL |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
I am firmly against the implementation of the Prerecorded Message EBR, Telemarketing Project No. R411001. Allowing companies to contact consumers using a pre-recorded message is not only an inconvenience, but a burden as well. With the new rule, if my understanding is correct, a consumer would have to contact the business and negotiate with a customer service rep to be removed from their call list. Not only is this a burden to consumers, but it is virtually impossible to achieve. If you actually talk to a live person, all you are really doing is confirming to them that your telephone number is valid. You never actually get removed from their call list. I have had a number of experiences like this and I assure you telemarketing companies make it as difficult as possible to be removed from their call lists. This new rule flies in the face of the purpose of the Federal Do No Call registry in the first place. I urge you to reconsider implementing the rule change.